HPAM study guide 2023 with complete solution
Participation in the VHA Medical Team Training program was associated with
a lower surgical mortality rate
To convince higher level management that teamwork is worth the effort, one
should point to
-improved communication
-increased productivity
-increased job satisfaction among team members
-decreased nursing turnover
Nursing turnover costs are about
$65,000 per lost nurse
Costs of teamwork include
-opportunity costs
-costs of rearranging schedules to meet
-coffee
-interpersonal costs, loss of time
Lucente, Rea, Vorce, and Yancey's examination of a new multidisciplinary team
organization demonstrated that
Staff did not like change
Teams go through the following stages, in the following order
Forming, storming, norming, performing, adjoruning
Virtual teams are being used for
Telemedicine and Telecommuting
One of the questions you should ask when you are assigned to a team is
What are the goals of the team?
Tame problems can be....;
wicked problems are.....
Defined;
difficult to define and hard to solve
A wicked problem has which of the following features
-no stopping rules
-no test of a solution
-is a symptom of another problem
MBTI stands for
Myers-Briggs Type Indicator
The MBTI can be used to
-determine leadership strength
-assess followership
-evaluate introversion
-estimate extroversion
Which of the following is correct about emotions
-we are hard-wired to learn emotions through mimicry and mirroring
-emotions are communicated in nanoseconds
-women and people in helping professions are more sensitive to emotions
-emotions are contagious
Participation in the VHA Medical Team Training program was associated with
a lower surgical mortality rate
To convince higher level management that teamwork is worth the effort, one
should point to
-improved communication
-increased productivity
-increased job satisfaction among team members
-decreased nursing turnover
Nursing turnover costs are about
$65,000 per lost nurse
Costs of teamwork include
-opportunity costs
-costs of rearranging schedules to meet
-coffee
-interpersonal costs, loss of time
Lucente, Rea, Vorce, and Yancey's examination of a new multidisciplinary team
organization demonstrated that
Staff did not like change
Teams go through the following stages, in the following order
Forming, storming, norming, performing, adjoruning
Virtual teams are being used for
Telemedicine and Telecommuting
One of the questions you should ask when you are assigned to a team is
What are the goals of the team?
Tame problems can be....;
wicked problems are.....
Defined;
difficult to define and hard to solve
A wicked problem has which of the following features
-no stopping rules
-no test of a solution
-is a symptom of another problem
MBTI stands for
Myers-Briggs Type Indicator
The MBTI can be used to
-determine leadership strength
-assess followership
-evaluate introversion
-estimate extroversion
Which of the following is correct about emotions
-we are hard-wired to learn emotions through mimicry and mirroring
-emotions are communicated in nanoseconds
-women and people in helping professions are more sensitive to emotions
-emotions are contagious
