Lodging Final Exam 2023 with complete solution
Locations for the lodging industry historically have been linked most closely
with:
Transportation
Which F&B department typically delivers more profit to a hotel?
Banquets/catering events
What is the formula for RevPAR?
Occupancy % x ADR = RevPAR
A traditional full service hotel executive committee would have 8-10 members,
including:
Director of Rooms and Director of Food & Beverage
A hotel management contract and franchise agreement are:
Very different, one primarily provides management expertise while the other offers
brand services
The primary difference between a full-service and a limited-service hotel is:
The availability of restaurant outlets in the hotel
The housekeeping department in a traditional hotel will typically consist of these
two basic areas:
Cleaning guest rooms and public spaces
What does a STAR report evaluate?
A hotel's sales and marketing team's results in relation to those of other hotels
What is the name of the activity hoteliers use to minimize maintenance costs and
prolong the life of hotel equipment?
Preventive maintenance
How many par of linens should a hotel have in stock at any given time?
3
What is the approximate average size of lodging properties operating in the
United States?
90 rooms
Which of the following is the formula hoteliers use to calculate occupancy rate?
Rooms sold/rooms available
What is the lodging industry term for an organization that provides travel booking
services on the Internet?
OTA
What is most likely to happen when many travelers want to visit and stay in an
area?
Room rates and the number of operating hotel properties will increase.
Which of the following is the formula hoteliers use to calculate RevPAR?
ADR × Occupancy Rate = RevPAR
What is the travel industry term used to describe a group of travel services, such
as hotel rooms, meals, and airfare, sold for one price?
Package
Which of the following is the formula hoteliers use to calculate occupancy rate?
Rooms Occupied/Rooms Available
, What is the greatest difference between full-service hotels and limited-service
hotels?
The food and beverage services offered by the hotels
Which group is more likely to use the services of a travel agent?
Older travelers
Which association is a collection of state-level hotel associations working
together to meet the educational, social, and legislative needs of its members?
The American Hotel and Lodging Association
What is the lodging industry term for the formal operating agreement between a
hotel's owners and a hotel management company?
Management contract
What is true about second-tier management companies?
They operate hotels for owners but do not use the management company's name as
part of the hotel's name.
Which brand is generally recognized as the first hotel chain?
Holiday Inn
What is true about an investor in a hotel?
The investor seeks a return on their investment.
What is true about hotel management companies?
They generally manage hotels for a fee.
What is the agency that enforces federal antitrust and consumer protection laws
related to franchisors?
FTC
What is the name for the franchise disclosure document prepared by a franchisor
and registered and filed with the state governmental agency responsible for
administering franchise relationships?
FOC
What is the term used to identify those who sell the rights to use a hotel's brand
name?
Franchisor
Which term refers to the fact that the decline in value of a hotel asset is generally
tax deductible?
Depreciation
What is the term used to identify those who purchase the rights to use a hotel's
brand name?
Franchisee
In addition to the value of its lodging revenues, what other value is inherent in a
hotel?
Its real estate value
Which management function do managers perform prior to the "organizing"
function?
Planning
Which of the following is an example of a management principle?
The good of the organization takes precedence over that of any individual organization
member.
Locations for the lodging industry historically have been linked most closely
with:
Transportation
Which F&B department typically delivers more profit to a hotel?
Banquets/catering events
What is the formula for RevPAR?
Occupancy % x ADR = RevPAR
A traditional full service hotel executive committee would have 8-10 members,
including:
Director of Rooms and Director of Food & Beverage
A hotel management contract and franchise agreement are:
Very different, one primarily provides management expertise while the other offers
brand services
The primary difference between a full-service and a limited-service hotel is:
The availability of restaurant outlets in the hotel
The housekeeping department in a traditional hotel will typically consist of these
two basic areas:
Cleaning guest rooms and public spaces
What does a STAR report evaluate?
A hotel's sales and marketing team's results in relation to those of other hotels
What is the name of the activity hoteliers use to minimize maintenance costs and
prolong the life of hotel equipment?
Preventive maintenance
How many par of linens should a hotel have in stock at any given time?
3
What is the approximate average size of lodging properties operating in the
United States?
90 rooms
Which of the following is the formula hoteliers use to calculate occupancy rate?
Rooms sold/rooms available
What is the lodging industry term for an organization that provides travel booking
services on the Internet?
OTA
What is most likely to happen when many travelers want to visit and stay in an
area?
Room rates and the number of operating hotel properties will increase.
Which of the following is the formula hoteliers use to calculate RevPAR?
ADR × Occupancy Rate = RevPAR
What is the travel industry term used to describe a group of travel services, such
as hotel rooms, meals, and airfare, sold for one price?
Package
Which of the following is the formula hoteliers use to calculate occupancy rate?
Rooms Occupied/Rooms Available
, What is the greatest difference between full-service hotels and limited-service
hotels?
The food and beverage services offered by the hotels
Which group is more likely to use the services of a travel agent?
Older travelers
Which association is a collection of state-level hotel associations working
together to meet the educational, social, and legislative needs of its members?
The American Hotel and Lodging Association
What is the lodging industry term for the formal operating agreement between a
hotel's owners and a hotel management company?
Management contract
What is true about second-tier management companies?
They operate hotels for owners but do not use the management company's name as
part of the hotel's name.
Which brand is generally recognized as the first hotel chain?
Holiday Inn
What is true about an investor in a hotel?
The investor seeks a return on their investment.
What is true about hotel management companies?
They generally manage hotels for a fee.
What is the agency that enforces federal antitrust and consumer protection laws
related to franchisors?
FTC
What is the name for the franchise disclosure document prepared by a franchisor
and registered and filed with the state governmental agency responsible for
administering franchise relationships?
FOC
What is the term used to identify those who sell the rights to use a hotel's brand
name?
Franchisor
Which term refers to the fact that the decline in value of a hotel asset is generally
tax deductible?
Depreciation
What is the term used to identify those who purchase the rights to use a hotel's
brand name?
Franchisee
In addition to the value of its lodging revenues, what other value is inherent in a
hotel?
Its real estate value
Which management function do managers perform prior to the "organizing"
function?
Planning
Which of the following is an example of a management principle?
The good of the organization takes precedence over that of any individual organization
member.
