Ag Sales CDE 2023/2023 Practice questions and answers
complete
A good advertisement will cause the eye to move from top to bottom of the
advertisement and is known as:
a. Product detail
b. Design flow
c. A good layout
d. A focal point
B. design flow
What is a good method of closing a sale?
a. Tell the customer how much the sale means to you.
b. Force a close.
c. Turn the sale into a ceremony to make the customer feel important.
d. Assume the customer will buy the product.
d. Assume the customer will buy the product.
Which of the following shows ethical work behavior?
a. Never being more than 15 minutes late to work.
b. Coming to work every day.
c. Not taking your full break times.
d. Reimbursing an employer for long-distance calls.
D. reimbursing an employer for long-distance calls.
What is the fastest way to get an original document across the country?
a. Regular mail
b. Over-night mail
c. E-mail
d. Fax
d. Fax
Which physical position suggests a person is open to the ideas being spoken?
a. Folding arms across the chest.
b. Facing the person speaking and making frequent eye contact.
c. Crossing the legs away from the person speaking.
d. Crossing the legs, then folding the arms across the chest.
b. Facing the person speaking and making frequent eye contact.
Constructing a display so that it is arranged in a step arrangement or in
graduations is an example of...
a. Balance
b. Contrast
c. Rhythm
d. Proportion
Proportion
What is one method of opening a sale?
a. Tell the customer how much the product costs.
b. Give out free samples.
, c. Tell the customer he/she would be a fool to buy any other product.
d. Wait at the cash register for the customer to approach you.
b. Give out free samples.
What is selling?
a. The opposite of buying
b. Forcing a customer to purchase
c. Ringing up a sale on the cash register
d. Assisting the customer.
D. assisting the customer.
What is a good method of preventing customer complaints?
a. Tell the customer you had nothing to do with it.
b. Walk away when he/she starts to talk to you.
c. Make sure the warranty is understood.
d. Sell only non-refundable goods.
C. make sure the warranty is understood.
What is one frequently raise customer objection to advertising?
a. It lets customers know what is available.
b. It is an unnecessary cost in the marketing of products.
c. It takes up too much room in a newspaper.
d. It brings too many customers into the store.
B. It is an unnecessary cost in the marketing of products.
What is the educational requirement for most entry level sales positions?
a. A college degree
b. A master's degree
c. A high school diploma
d. There are usually no educational requirements.
c. A high school diploma
What are two classifications of displays?
a. Promotional and educational
b. Institutional and educational.
c. Promotional and institutional.
d. None of the above
A. promotional and institutional
What is one method of overcoming a customer's objection?
a. Explain, in detail, why the customer has no basis for the objection.
b. Admit the objection is true.
c. Answer the objection quickly
d. Tell the customer no one has previously objected to the product.
b. Admit the objection is true.
What is the customer's benefit of having sales people?
a. The customer gets forced into buying a product.
b. The customer finds out more information on a product.
c. Both of the above
d. None of the above
B. The customer finds out more information on the product.
complete
A good advertisement will cause the eye to move from top to bottom of the
advertisement and is known as:
a. Product detail
b. Design flow
c. A good layout
d. A focal point
B. design flow
What is a good method of closing a sale?
a. Tell the customer how much the sale means to you.
b. Force a close.
c. Turn the sale into a ceremony to make the customer feel important.
d. Assume the customer will buy the product.
d. Assume the customer will buy the product.
Which of the following shows ethical work behavior?
a. Never being more than 15 minutes late to work.
b. Coming to work every day.
c. Not taking your full break times.
d. Reimbursing an employer for long-distance calls.
D. reimbursing an employer for long-distance calls.
What is the fastest way to get an original document across the country?
a. Regular mail
b. Over-night mail
c. E-mail
d. Fax
d. Fax
Which physical position suggests a person is open to the ideas being spoken?
a. Folding arms across the chest.
b. Facing the person speaking and making frequent eye contact.
c. Crossing the legs away from the person speaking.
d. Crossing the legs, then folding the arms across the chest.
b. Facing the person speaking and making frequent eye contact.
Constructing a display so that it is arranged in a step arrangement or in
graduations is an example of...
a. Balance
b. Contrast
c. Rhythm
d. Proportion
Proportion
What is one method of opening a sale?
a. Tell the customer how much the product costs.
b. Give out free samples.
, c. Tell the customer he/she would be a fool to buy any other product.
d. Wait at the cash register for the customer to approach you.
b. Give out free samples.
What is selling?
a. The opposite of buying
b. Forcing a customer to purchase
c. Ringing up a sale on the cash register
d. Assisting the customer.
D. assisting the customer.
What is a good method of preventing customer complaints?
a. Tell the customer you had nothing to do with it.
b. Walk away when he/she starts to talk to you.
c. Make sure the warranty is understood.
d. Sell only non-refundable goods.
C. make sure the warranty is understood.
What is one frequently raise customer objection to advertising?
a. It lets customers know what is available.
b. It is an unnecessary cost in the marketing of products.
c. It takes up too much room in a newspaper.
d. It brings too many customers into the store.
B. It is an unnecessary cost in the marketing of products.
What is the educational requirement for most entry level sales positions?
a. A college degree
b. A master's degree
c. A high school diploma
d. There are usually no educational requirements.
c. A high school diploma
What are two classifications of displays?
a. Promotional and educational
b. Institutional and educational.
c. Promotional and institutional.
d. None of the above
A. promotional and institutional
What is one method of overcoming a customer's objection?
a. Explain, in detail, why the customer has no basis for the objection.
b. Admit the objection is true.
c. Answer the objection quickly
d. Tell the customer no one has previously objected to the product.
b. Admit the objection is true.
What is the customer's benefit of having sales people?
a. The customer gets forced into buying a product.
b. The customer finds out more information on a product.
c. Both of the above
d. None of the above
B. The customer finds out more information on the product.
