Question 1
A CIO must spend part of the day performing tasks and the some part of the day working
on operational tasks. Rarely can a CIO focus on just one task in any given day.
Select one:
a. Administrative
b. Strategic
c. Database
d. Financial
e. Technology
Question 2
According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical
of those firms with a focus on (1) and a firm that boosts investments in transaction systems is
typical of those firms with a focus on (2)
Select one:
a. (1) transactions (2) connections
b. (1) savings (2) expansion
c. (1) cost (2) ability
d. (1) agility (2) cost
e. (1) ability (2) agility
Question 3
All of the following are qualities of a dashboard EXCEPT:
Select one:
a. Highly summarized
b. Key metric driven
c. Raw data
d. Effective Visualization
e. Alerts
,Question 4
An IT dashboard provides:
Select one:
a. Summary information gathered over a period of time.
b. Statistics on system usage.
c. A distraction from where more IT attention should be focused.
d. Current and critical measurements for the organization in an easy to read manner.
Question 5
Building a business case for an IT investment:
Select one:
a. Allows management to establish priorities for investing in different projects.
b. Helps gain commitment for the IT investment from business managers.
c. Creates a basis for monitoring the investment.
d. Identifies the benefits of the investment.
e. All of the above.
Question 6
Critical to the business case is the identification of both and .
Select one:
a. costs, risks
b. costs, benefits
c. advantages, disadvantages
d. assumptions, risks
e. benefits, detriments
,Question 7
Denise works for a company where the IT department charges her department for actual usage of
a SharePoint server, determining how often users log in and how much storage space her
department consumes. What type of IT funding model is the company deploying?
Select one:
a. Allocation method
b. Corporate budget method
c. Usage method
d. Distributed method
e. Chargeback method
Question 8
Four asset classes of IT investments include:
Select one:
a. Financial Systems
b. Marketing systems
c. Control systems
d. all the above
e. none of the above
Question 9
Joe works for a company where the IT department charges him for the number of CRM login accounts
that are in his department. What type of IT funding model is his company deploying?
Select one:
a. Allocation
b. Corporate budgeting
c. Usage
d. TCO
e. Chargeback
, Question 10
Scorecards provide a summary of information gathered over a period of time. Another common
IT monitoring tool is the .
Select one:
a. baseline
b. metrics
c. portfolio
d. dashboard
e. monitor
Question 11
The balanced scorecard:
Select one:
a. Is a tool used to communicate the organizational metrics using a traffic light
approach (red/yellow/green).
b. Is a method used to evaluate the health of an organization by looking at all value drivers such as the
customers, the workforce, the financials and business processes.
c. Is used to communicate the TCO for an IT investment.
d. Is one of many metrics used to evaluate the value of an IT investment.
Question 12
The responsibility of the IT organization is to:
Select one:
a. Manage core business functions like selling, accounting and manufacturing.
b. Partner with business managers to ensure the right IS exists to support the business strategy.
c. Set the business strategy.
d. Have sole responsibility for building information systems for the organization.
e. Design business processes.
A CIO must spend part of the day performing tasks and the some part of the day working
on operational tasks. Rarely can a CIO focus on just one task in any given day.
Select one:
a. Administrative
b. Strategic
c. Database
d. Financial
e. Technology
Question 2
According to the research by Peter Weill, a firm that boosts investments in infrastructure is typical
of those firms with a focus on (1) and a firm that boosts investments in transaction systems is
typical of those firms with a focus on (2)
Select one:
a. (1) transactions (2) connections
b. (1) savings (2) expansion
c. (1) cost (2) ability
d. (1) agility (2) cost
e. (1) ability (2) agility
Question 3
All of the following are qualities of a dashboard EXCEPT:
Select one:
a. Highly summarized
b. Key metric driven
c. Raw data
d. Effective Visualization
e. Alerts
,Question 4
An IT dashboard provides:
Select one:
a. Summary information gathered over a period of time.
b. Statistics on system usage.
c. A distraction from where more IT attention should be focused.
d. Current and critical measurements for the organization in an easy to read manner.
Question 5
Building a business case for an IT investment:
Select one:
a. Allows management to establish priorities for investing in different projects.
b. Helps gain commitment for the IT investment from business managers.
c. Creates a basis for monitoring the investment.
d. Identifies the benefits of the investment.
e. All of the above.
Question 6
Critical to the business case is the identification of both and .
Select one:
a. costs, risks
b. costs, benefits
c. advantages, disadvantages
d. assumptions, risks
e. benefits, detriments
,Question 7
Denise works for a company where the IT department charges her department for actual usage of
a SharePoint server, determining how often users log in and how much storage space her
department consumes. What type of IT funding model is the company deploying?
Select one:
a. Allocation method
b. Corporate budget method
c. Usage method
d. Distributed method
e. Chargeback method
Question 8
Four asset classes of IT investments include:
Select one:
a. Financial Systems
b. Marketing systems
c. Control systems
d. all the above
e. none of the above
Question 9
Joe works for a company where the IT department charges him for the number of CRM login accounts
that are in his department. What type of IT funding model is his company deploying?
Select one:
a. Allocation
b. Corporate budgeting
c. Usage
d. TCO
e. Chargeback
, Question 10
Scorecards provide a summary of information gathered over a period of time. Another common
IT monitoring tool is the .
Select one:
a. baseline
b. metrics
c. portfolio
d. dashboard
e. monitor
Question 11
The balanced scorecard:
Select one:
a. Is a tool used to communicate the organizational metrics using a traffic light
approach (red/yellow/green).
b. Is a method used to evaluate the health of an organization by looking at all value drivers such as the
customers, the workforce, the financials and business processes.
c. Is used to communicate the TCO for an IT investment.
d. Is one of many metrics used to evaluate the value of an IT investment.
Question 12
The responsibility of the IT organization is to:
Select one:
a. Manage core business functions like selling, accounting and manufacturing.
b. Partner with business managers to ensure the right IS exists to support the business strategy.
c. Set the business strategy.
d. Have sole responsibility for building information systems for the organization.
e. Design business processes.
