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Medium of Communication

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A look at the key oral, written, numerical, non-numerical, verbal and non-verbal forms of communication.

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Medium of Communication

Oral:

Meetings: Gathering of people for discussion. An occasion when people gather together to discuss
something.

Advantages Disadvantages
Business meetings are the perfect environment for Business meetings can be a serious drain on company
encouraging teamwork, be it among staff or between productivity. When staff has to spend time in meetings, then
client and account manager. It provides a forum with that's action that is not being taken to meet company goals and
which to set team goals and brainstorm ways to meet objectives. And the more staff involved in meetings, the more
them, considering input from everyone in the meeting, this lack of productivity can affect the company's output on any
versus just one person. When the meeting is between given day. For this reason, many companies try to limit the
client and company rep, the teamwork may happen in the amount of time that employees spend in meetings, unless such
form of feedback, when the client may suggest certain gatherings are meant to generate new revenue for the company -
things, to which the other party may respond and go back - think sales prospecting meetings or client interactions.
and forth in a dialogue until a consensus is reached and in
turn this can improve staff relationships.

Conferences: Meeting for lectures and discussion: a meeting, sometimes lasting for several days, in
which people with a common interest participate in discussions or listen to lectures to obtain
information.

Advantages Disadvantages
Seminars are typically held at high-end hotel properties or Cost, of course, as all attendees must absorb their own costs. The
resorts. Sending an employee to a seminar can have a two- seminars themselves sometimes also have an entry fee that can
fold benefit. It is a sign of appreciation and recognition to be quite high. All travel costs, food costs, hotel costs, and other
the employee for a job well done. It also reaps benefits for miscellaneous costs must be absorbed by the attendees.
the organization as the employee will gain knowledge that
he can then utilize on the job, as well as share with fellow
employees. Companies who choose to exhibit or present at
a seminar expose their company name to a new audience.
This product or service recognition often results in new
prospective clients or customers.

Training Courses: The process of bringing a person, to an agreed standard of proficiency, etc., by
practice and instruction.

Advantages Disadvantages
When employees of all types and seniority levels are put There are costs involved with implementing a program of
through a regimen of appropriate training courses, the training courses for the employees of a specific facility or
overall level in regards to quality of work goes up. Far organisation. These courses have an entry fee that can be quite
fewer mistakes are made causing much less wasted time high. All travel costs; food costs, hotel costs, and other
and frustration for all involved. When an establishment miscellaneous costs must be absorbed by the attendees.
adds proper training courses in on-the-job safety and
health precautions to the mix, accidents and the loss of
productivity they cause decrease drastically as well. The
work environment as a whole runs more smoothly and is a
far more pleasant, productive place to exist.

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Uploaded on
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Written in
2014/2015
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