Discussion
This week's topics relate to the following Terminal Course
Objectives (TCOs).
F
Demonstrate procedures for collecting, processing, & disseminating intelligence during a disaster, as codified in a Crisis Communicati
Underst& issues surrounding intelligence control, chain of authority, media relationships, vendor relationships, & company spokespers
NOTE
Click on the links in the "Topics" section to view the discussion topics. Then, click "Respond" to add your thoughts to the discussion thread.
Week 6: Crisis Communication & Cyber Incidents - Discussion
Discussion 2
Crisis Communication Plan (graded)
What is the role of the Crisis Communication Plan (CCP) in the NIST SP800-34 Framework? Does a CCP differ from a press release? If so, how? Are shareholder or
or public perceptions about your h&ling of a disaster important? What happens if the CCP is bad or does not exist at all?
Responses are listed below in the following order: response, author & the date & time the response is posted.
ResponseAuthorDate/Time
(an instructor response)
Crisis Communication Plan 4/1/2016 3:47:25 PM
Professor Coyle
Class,
A Crisis Communication Plan (CCP) is important for many reasons on many levels. Discuss what a CCP is, & why it is so important?
Pat
, RE: Crisis Communication
Plan Tracey Reid 4/3/2016 5:09:59 PM
A crisis communication plan is important because the flow of information needs to be managed. People will be upset & wanting answers. People will be pu
their own agendas, especially the media. It is important to know who will communicate what & when. To avoid misinformation, it is equally important to d
what information is appropriate to share early & which information must wait until full disclosure of facts. How to communicate is also essential. Crisis
communication not only is needed to inform companies, or the public, of what has occurred, it also serves the purpose to control emotions, keep people fo
on recovery, & direct efforts appropriately.
The crisis communications plan typically designates specific individuals as the only authority for answering questions from or providing information to the
regarding emergency response. It may also include procedures for disseminating reports to personnel on the status of the incident & templates for public
releases. (“NIST 800-34, Rev 1 Contingency Planning Guide for Federal Information Systems - sp800-34-rev1_errata-Nov11-2010.pdf,” n.d.)
NIST 800-34, Rev 1 Contingency Planning Guide for Federal Information Systems - sp800-34-rev1_errata-Nov11-2010.pdf. (n.d.). Retrieved March 14, 2016,
from http://csrc.nist.gov/publications/nistpubs/800-34-rev1/sp800-34-rev1_errata-Nov11-2010.pdf
RE: Crisis Communication Plan Alex Kukanego 4/3/2016 12:43:15 PM
Crisis Communications Plan
"Organizations should document st&ard procedures for internal & external communications in the event of a disruption using a crisis communications plan. A c
communications plan is often developed by the organization responsible for public outreach. The plan provides various formats for communications appropria
the incident. The crisis communications plan typically designates specific individuals as the only authority for answering questions from or providing information to
public regarding emergency response. It may also include procedures for disseminating reports to personnel on the status of the incident & templates for public pr
releases. The crisis communication plan procedures should be communicated to the organization’s COOP & BCP planners to ensure that the plans include clear dire
that only approved statements are released to the public by authorized officials. "
Communication Planning
The crisis communication plan typically addresses internal communication flows to personnel & management & external communication with the public. The most
effective way to provide helpful information & to reduce rumors is to communicate clearly & often. The plan should also prepare the organization for the possibility
during a significant disaster, the organization may be a communication-forwarding point between personnel, civil & federal authorities, & affected families & friend
One of the most important activities is internal communication within the organization. Staff & management need to know what has occurred, the status of the situ
what actions they should take,& who is in charge of the situation. One person or team should be responsible for internal communication. This person should have a
to the organization’s senior leadership. In addition, the organization should be prepared to use multiple communication methods such as voicemail, email, flyers, W
site announcements, or social networking (if approved).Clear & frequent communications from senior executives to all personnel, interconnected POCs, & end users
necessary after a disruption to assist calming internal anxiousness, worry, & answering general questions.
, RE: Crisis Communication Plan WC Jefferson 4/3/2016 5:31:52 PM
A Crisis Communication Plan (CCP) is a plan that is important for an organization to have when the business operation is interrupted. CCP is a plan that is needed t
an immediate communication to an organization if their is an emergency. Having a CCP would will help businesses be prepared for the interruption that may affect
customers & employees. A business will be able to h&le life threatening situations during & after an interruption. It is important for an organization to know how to
communicate with the public, media & government.
RE: Crisis Communication Plan Brendan Bush 4/4/2016 6:18:13 PM
The CCP is important because usually after a disaster or other event people can be emotional & irrational. The communication plan can inject some sanity into an
otherwise turbulent moment.
The plan obviously cannot predict all disasters & have a response that would work perfectly for any one particular event but it can help focus the mind & prepare a
person mentally for dealing with the press & give details that the company should be h&ing out during a crisis.
RE: Crisis Communication Plan Alan Ta 4/4/2016 8:31:23 PM
A Crisis Communication Plan, which in a sense is like extinguishing a fire & magic will help minimize the damage? The secret lies in that one must have a plan for fire
prevention & fighting before even if no fire yet & the participants fighting to rehearse many times to get mature. Crisis management & communication required to d
so. Crisis communications is a vague concept, & with the exception of those with experience can detect the risk of the crisis spreading media. Today's internet speed
the measure of the speed of the spread of a crisis communications. The online newspapers & news updates run every hour, every minute to put hot information to
readers. Social networking is where information spreads very fast & uncontrolled spread the intensity & direction.
Preparing for a crisis communication is the most important part of any plan Crisis communication. Whether you are a large company, an individual or a sports star,
entertainment, you need a plan for prevention as well as crisis prevented if communication can occur.
Services Preparing for crisis / Ready for crisis communications, including:
• Risk assessment
• Develop communication strategies in crisis
• The Crisis Management Plan Communications
• Guide react when crisis occurs communication
• Simulation & Training in crisis management
This week's topics relate to the following Terminal Course
Objectives (TCOs).
F
Demonstrate procedures for collecting, processing, & disseminating intelligence during a disaster, as codified in a Crisis Communicati
Underst& issues surrounding intelligence control, chain of authority, media relationships, vendor relationships, & company spokespers
NOTE
Click on the links in the "Topics" section to view the discussion topics. Then, click "Respond" to add your thoughts to the discussion thread.
Week 6: Crisis Communication & Cyber Incidents - Discussion
Discussion 2
Crisis Communication Plan (graded)
What is the role of the Crisis Communication Plan (CCP) in the NIST SP800-34 Framework? Does a CCP differ from a press release? If so, how? Are shareholder or
or public perceptions about your h&ling of a disaster important? What happens if the CCP is bad or does not exist at all?
Responses are listed below in the following order: response, author & the date & time the response is posted.
ResponseAuthorDate/Time
(an instructor response)
Crisis Communication Plan 4/1/2016 3:47:25 PM
Professor Coyle
Class,
A Crisis Communication Plan (CCP) is important for many reasons on many levels. Discuss what a CCP is, & why it is so important?
Pat
, RE: Crisis Communication
Plan Tracey Reid 4/3/2016 5:09:59 PM
A crisis communication plan is important because the flow of information needs to be managed. People will be upset & wanting answers. People will be pu
their own agendas, especially the media. It is important to know who will communicate what & when. To avoid misinformation, it is equally important to d
what information is appropriate to share early & which information must wait until full disclosure of facts. How to communicate is also essential. Crisis
communication not only is needed to inform companies, or the public, of what has occurred, it also serves the purpose to control emotions, keep people fo
on recovery, & direct efforts appropriately.
The crisis communications plan typically designates specific individuals as the only authority for answering questions from or providing information to the
regarding emergency response. It may also include procedures for disseminating reports to personnel on the status of the incident & templates for public
releases. (“NIST 800-34, Rev 1 Contingency Planning Guide for Federal Information Systems - sp800-34-rev1_errata-Nov11-2010.pdf,” n.d.)
NIST 800-34, Rev 1 Contingency Planning Guide for Federal Information Systems - sp800-34-rev1_errata-Nov11-2010.pdf. (n.d.). Retrieved March 14, 2016,
from http://csrc.nist.gov/publications/nistpubs/800-34-rev1/sp800-34-rev1_errata-Nov11-2010.pdf
RE: Crisis Communication Plan Alex Kukanego 4/3/2016 12:43:15 PM
Crisis Communications Plan
"Organizations should document st&ard procedures for internal & external communications in the event of a disruption using a crisis communications plan. A c
communications plan is often developed by the organization responsible for public outreach. The plan provides various formats for communications appropria
the incident. The crisis communications plan typically designates specific individuals as the only authority for answering questions from or providing information to
public regarding emergency response. It may also include procedures for disseminating reports to personnel on the status of the incident & templates for public pr
releases. The crisis communication plan procedures should be communicated to the organization’s COOP & BCP planners to ensure that the plans include clear dire
that only approved statements are released to the public by authorized officials. "
Communication Planning
The crisis communication plan typically addresses internal communication flows to personnel & management & external communication with the public. The most
effective way to provide helpful information & to reduce rumors is to communicate clearly & often. The plan should also prepare the organization for the possibility
during a significant disaster, the organization may be a communication-forwarding point between personnel, civil & federal authorities, & affected families & friend
One of the most important activities is internal communication within the organization. Staff & management need to know what has occurred, the status of the situ
what actions they should take,& who is in charge of the situation. One person or team should be responsible for internal communication. This person should have a
to the organization’s senior leadership. In addition, the organization should be prepared to use multiple communication methods such as voicemail, email, flyers, W
site announcements, or social networking (if approved).Clear & frequent communications from senior executives to all personnel, interconnected POCs, & end users
necessary after a disruption to assist calming internal anxiousness, worry, & answering general questions.
, RE: Crisis Communication Plan WC Jefferson 4/3/2016 5:31:52 PM
A Crisis Communication Plan (CCP) is a plan that is important for an organization to have when the business operation is interrupted. CCP is a plan that is needed t
an immediate communication to an organization if their is an emergency. Having a CCP would will help businesses be prepared for the interruption that may affect
customers & employees. A business will be able to h&le life threatening situations during & after an interruption. It is important for an organization to know how to
communicate with the public, media & government.
RE: Crisis Communication Plan Brendan Bush 4/4/2016 6:18:13 PM
The CCP is important because usually after a disaster or other event people can be emotional & irrational. The communication plan can inject some sanity into an
otherwise turbulent moment.
The plan obviously cannot predict all disasters & have a response that would work perfectly for any one particular event but it can help focus the mind & prepare a
person mentally for dealing with the press & give details that the company should be h&ing out during a crisis.
RE: Crisis Communication Plan Alan Ta 4/4/2016 8:31:23 PM
A Crisis Communication Plan, which in a sense is like extinguishing a fire & magic will help minimize the damage? The secret lies in that one must have a plan for fire
prevention & fighting before even if no fire yet & the participants fighting to rehearse many times to get mature. Crisis management & communication required to d
so. Crisis communications is a vague concept, & with the exception of those with experience can detect the risk of the crisis spreading media. Today's internet speed
the measure of the speed of the spread of a crisis communications. The online newspapers & news updates run every hour, every minute to put hot information to
readers. Social networking is where information spreads very fast & uncontrolled spread the intensity & direction.
Preparing for a crisis communication is the most important part of any plan Crisis communication. Whether you are a large company, an individual or a sports star,
entertainment, you need a plan for prevention as well as crisis prevented if communication can occur.
Services Preparing for crisis / Ready for crisis communications, including:
• Risk assessment
• Develop communication strategies in crisis
• The Crisis Management Plan Communications
• Guide react when crisis occurs communication
• Simulation & Training in crisis management
