Past Questions From ACHE's Board of Governors
Exam
For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost
center. 4.No change in the average cost per patient day. Correct
Ans ➡ 2.
Which of the following balance sheet items would differ between a for-
profit and a not-for-profit healthcare organization?
1. Retained earnings.
2. Plant, property, and
equipment. 3.Real estate.
4.Investments. Correct Ans ➡ 1.
Which of the following leadership actions most clearly supports
organizational transformation toward total quality management?
1. Convening and chairing the Quality Council.
2. Changing the name of the quality department from QA to
CQI. 3.Requiring all direct reports to attend an introductory
course in TQM. 4.Hiring a customer service representative.
Correct Ans ➡ 1.
In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency. 2.Results shown on the annual expense and income
statement.
3.Balance maintained between physician satisfaction and patient
needs. 4.Degree to which management's needs are met
Correct Ans ➡ 1.
Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
1. Measurements of performance have now become well
established, standardized, and accepted by all parties.
2. Purchasers are pressuring for disclosure of meaningful
performance information for use by buyers and consumers.
3. Consumers in healthcare are now well organized, and
managed care organizations feel a need to satisfy them.
Exam
For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service cost
center. 4.No change in the average cost per patient day. Correct
Ans ➡ 2.
Which of the following balance sheet items would differ between a for-
profit and a not-for-profit healthcare organization?
1. Retained earnings.
2. Plant, property, and
equipment. 3.Real estate.
4.Investments. Correct Ans ➡ 1.
Which of the following leadership actions most clearly supports
organizational transformation toward total quality management?
1. Convening and chairing the Quality Council.
2. Changing the name of the quality department from QA to
CQI. 3.Requiring all direct reports to attend an introductory
course in TQM. 4.Hiring a customer service representative.
Correct Ans ➡ 1.
In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency. 2.Results shown on the annual expense and income
statement.
3.Balance maintained between physician satisfaction and patient
needs. 4.Degree to which management's needs are met
Correct Ans ➡ 1.
Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
1. Measurements of performance have now become well
established, standardized, and accepted by all parties.
2. Purchasers are pressuring for disclosure of meaningful
performance information for use by buyers and consumers.
3. Consumers in healthcare are now well organized, and
managed care organizations feel a need to satisfy them.
