complete solution
How do you initially measure appropriateness
Read the scenario followed by action, decide if the overall action is positive or negative
What is the appropriateness scale
only positive: Very appropriate, mixed:positive overall: appropriate but not ideal, mixed
negative overall: inappropriate but not awful, only negative: very inappropriate
What are the key principles of sjt
Don't make any assumptions,rate responses not scenario
What is important with personal safety
Must act safely to protect yourself and others
What are example of good personal safety
Washing your hands, indentifying and coping with stress
What is important with public safety
inaction may lead to harm, you must take prompt action if you think patient
safety,dignity or comfort is compromised
What are some examples of public safety
Helping a man who's collapsed in the street and dealing with a medical emergency
What catergory do safety issues usually fall in
Very appropriate/ Very inappropriate
What is important about seeking help
Positive as it is a fundamental concept of teamwork and by asking fro help you ensure
patient safety
What are some examples of seeking help
Asking you senior for advice, calling for help in a emergency
When can you escalate a situation?
When dealing with a safety issue related to an individual you do not know
What two types of unsafe practices are there
One off and ongoing
When should you intervene in one off unsafe practices
Usually in the immediate setting
When should you intervene in ongoing unsafe practices
Usually require structured intervention
What are some examples of unsafe one off practices
Crossing the road at a red light, running down slippery stairs
What are some examples of ongoing unsafe practices
poor handwriting leading to drug errors, smoking
What does aggressive confrontation lead to
Demotivation, alienation, loss of self-esteem: theses are all unsafe practices
What should you use when confronting someone
positive wording
What is honesty
Being fair and truthful
What are answers implying dishonesty