CTE Practice Test -Workplace Readiness
Skills
Bring_______ pencil time school - -your
-A company has given each of its employees a 3 percent annual raise. Heather receives a
salary of $27,450. What is her annual raise? - -823.50
-Jamal works as a technician in a manufacturing facility. His job involves working with
sheet metal. Due to a budget cost, his company does not supply the personal protective
equipment (PPE) needed to do his job. Jamal should - -Refuse to work without the PPE
and speak to his supervisor
-Which of the following is an example of a mission statement? - -Big Brothers/Big
Sisters strives to make a positive difference in the lives of children and youth.
-Why is it beneficial for employers to resolve conflicts between employees? - -Better
employee relations increase productivity and teamwork
-Noah is employed at an international company and needs to conduct a meeting with
the managers in other countries. The most cost effective solution would be able to - -
Conduct a web based meeting for all managers
-In a spreadsheet program, to re-order the "quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ______function - -Sort
-An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes later,
as the elderly woman struggle to shop, a motorized cart becomes available. What should
Morgan do in this situation? - -Locate the elderly woman and bring her the motorized
cart
-Jen is designing a brochure for her bicycle business. Which of the following is the best
way to present her information? - -Use a balanced combination of words and graphics
-Tom is an employee at a retail store. A customer walked in one morning, Tom walks up
to the customer and greets them. What does that represent? - -Self representation
-The purpose of affirmative action related to hiring is to increase - -Equal opportunity
employment
-Diego wants to advance in his job. Which is the best option to take to improve his
skills? - -Take initiative and seek additional training.
, -Identify the positive employee trait in the attached job advertisement. - -Strong
communication skills and attention to detail
-John and Michael work at Greenfield's nursery. They have very different personalities
and working styles but both are good employees. They have been assigned a work
project to complete together. How can they best handle the situation? - -Look for ways
to use their different strengths to determine a plan for accomplishing the project
-Which of the following best describes contributing to the success of any team? - -
Working collaboratively with others
-Which of the following is the best use of spreadsheet software? - -Financial data
-Well working as a restaurant cashier, your friends come in to eat dinner you should: -
-Treat them as you would any other customer
-What is the first step and career planning? - -Determine personal needs, wants and
lifestyle goals.
-One of the results of being overly tired on the job is that - -Accidents will increase
-Sharon has dropped and broken her cell phone and lost all her data. What should she
have done to protect your information? - -Backed up her files
-When using a copier at work, it is inappropriate to - -Leave sensitive materials
unattended
-At Fallstaff's auto and truck repair, work is assigned to technicians on the order it
needed to be finished. Kristine knows that the next job in line is the one that she does
not like to do. What should Kristine do? - -Finish her current task and accept the new
one even if she does not like doing it
-Zhong and Emma share the office space in the diagram below. Zhong frequently meets
with client to have to pass through Emma's office, but Emma never meets with
customers. Emma finds Zhong's customers meetings very distracting. Which should the
two women do? - -They should switch office
-Debbie is a cashier at a bookstore. A customer that purchased items earlier that day
returned the book she bought and remarked, "I didn't get my change. "What is the best
approach for Debbie to resolve the situation? - -Recount the cash drawer
-Alley works in a floral shop. She notices her supervisor in the back making floral
arrangements. The shop is not busy and will be closing in an hour. What should she do?
- -Clean up and perform closing duties so they can leave work on time
Skills
Bring_______ pencil time school - -your
-A company has given each of its employees a 3 percent annual raise. Heather receives a
salary of $27,450. What is her annual raise? - -823.50
-Jamal works as a technician in a manufacturing facility. His job involves working with
sheet metal. Due to a budget cost, his company does not supply the personal protective
equipment (PPE) needed to do his job. Jamal should - -Refuse to work without the PPE
and speak to his supervisor
-Which of the following is an example of a mission statement? - -Big Brothers/Big
Sisters strives to make a positive difference in the lives of children and youth.
-Why is it beneficial for employers to resolve conflicts between employees? - -Better
employee relations increase productivity and teamwork
-Noah is employed at an international company and needs to conduct a meeting with
the managers in other countries. The most cost effective solution would be able to - -
Conduct a web based meeting for all managers
-In a spreadsheet program, to re-order the "quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ______function - -Sort
-An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes later,
as the elderly woman struggle to shop, a motorized cart becomes available. What should
Morgan do in this situation? - -Locate the elderly woman and bring her the motorized
cart
-Jen is designing a brochure for her bicycle business. Which of the following is the best
way to present her information? - -Use a balanced combination of words and graphics
-Tom is an employee at a retail store. A customer walked in one morning, Tom walks up
to the customer and greets them. What does that represent? - -Self representation
-The purpose of affirmative action related to hiring is to increase - -Equal opportunity
employment
-Diego wants to advance in his job. Which is the best option to take to improve his
skills? - -Take initiative and seek additional training.
, -Identify the positive employee trait in the attached job advertisement. - -Strong
communication skills and attention to detail
-John and Michael work at Greenfield's nursery. They have very different personalities
and working styles but both are good employees. They have been assigned a work
project to complete together. How can they best handle the situation? - -Look for ways
to use their different strengths to determine a plan for accomplishing the project
-Which of the following best describes contributing to the success of any team? - -
Working collaboratively with others
-Which of the following is the best use of spreadsheet software? - -Financial data
-Well working as a restaurant cashier, your friends come in to eat dinner you should: -
-Treat them as you would any other customer
-What is the first step and career planning? - -Determine personal needs, wants and
lifestyle goals.
-One of the results of being overly tired on the job is that - -Accidents will increase
-Sharon has dropped and broken her cell phone and lost all her data. What should she
have done to protect your information? - -Backed up her files
-When using a copier at work, it is inappropriate to - -Leave sensitive materials
unattended
-At Fallstaff's auto and truck repair, work is assigned to technicians on the order it
needed to be finished. Kristine knows that the next job in line is the one that she does
not like to do. What should Kristine do? - -Finish her current task and accept the new
one even if she does not like doing it
-Zhong and Emma share the office space in the diagram below. Zhong frequently meets
with client to have to pass through Emma's office, but Emma never meets with
customers. Emma finds Zhong's customers meetings very distracting. Which should the
two women do? - -They should switch office
-Debbie is a cashier at a bookstore. A customer that purchased items earlier that day
returned the book she bought and remarked, "I didn't get my change. "What is the best
approach for Debbie to resolve the situation? - -Recount the cash drawer
-Alley works in a floral shop. She notices her supervisor in the back making floral
arrangements. The shop is not busy and will be closing in an hour. What should she do?
- -Clean up and perform closing duties so they can leave work on time
