Concepts of Business Communication
=Meaning,Features,Process,Seven C’s of effective,types & notes
Communication: Conveying of information from one person to
another.
Business: The word business comes from the word busy, and means
doing things.
Meaning of Communication
o Communication is a two way process.
o It is the expression of Facts, Opinions, ideas or
Fellings.
o Transfer of Information from one person to another.
Features of communication
o Feedback is essential to communication.
o Communication is an ongoing process.
o Communication is a goal oriented process.
o Communication is much more than words.
, Communication Process
o Sender = sender is the Person who have an idea .
o Encode = Ideas is encoded with suitable words,
charts, or symbols.
o Transmit = Finally develop Message is transmitted
by the method chosen.
o Receive = it would involve attentive listening to.
o Decode =receiver can be understood.
o Feedback = Receiver’s response to the message .
o Noise = time communication failure ,distracting and
interferes.
Seven C’s of Effective communication
o Clarity of expression
Recipient can understand.
Using the exact same meaning.
o Completeness of information
The Communication must be complete.
Develop and enhances reputation of an
organization.
=Meaning,Features,Process,Seven C’s of effective,types & notes
Communication: Conveying of information from one person to
another.
Business: The word business comes from the word busy, and means
doing things.
Meaning of Communication
o Communication is a two way process.
o It is the expression of Facts, Opinions, ideas or
Fellings.
o Transfer of Information from one person to another.
Features of communication
o Feedback is essential to communication.
o Communication is an ongoing process.
o Communication is a goal oriented process.
o Communication is much more than words.
, Communication Process
o Sender = sender is the Person who have an idea .
o Encode = Ideas is encoded with suitable words,
charts, or symbols.
o Transmit = Finally develop Message is transmitted
by the method chosen.
o Receive = it would involve attentive listening to.
o Decode =receiver can be understood.
o Feedback = Receiver’s response to the message .
o Noise = time communication failure ,distracting and
interferes.
Seven C’s of Effective communication
o Clarity of expression
Recipient can understand.
Using the exact same meaning.
o Completeness of information
The Communication must be complete.
Develop and enhances reputation of an
organization.
