CMAA practice test nha

CMAA Practice Test Nha Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? AnsBloodborne pathogens standard A medical administrative assistant is scheduling a patient for a procedure. Which of the following actions should the assistant take first? Ans-Obtain a written prescription from the provider A patient who has medicare and had a physical exam 10 months ago calls to schedule another physical within the week. Which of the following actions is appropriate for the medical administrative assistant to take? Ans-Explain that the physical cannot be scheduled for another 2 months A provider asks a medical administrative assistant to schedule a surgery to remove a patients gallbladder. The assistant should schedule a patient for which of the following? Ans-Cholecystectomy Which of the following colors indicate a bio-hazardous waste container? Ans-Red After opening a report from a patient's previous provider, which of the following is the medical administrative assistant's next step? Ans-Give the report to the patients current provider for review When a provider requests a patient to have a diagnostic test at a hospital, which of the following actions should the medical administrative assistant take? Ans-Schedule the test with the hospital A medical administrative assistant is asked to schedule a CXR (chest x-ray) for patient. The assistant should make an appointment for which of the following? Ans-An x-ray of the chest Which of the following types of referrals is used in an emergent situation? Ans-Stat Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? Ans-Contact patients who are on the waiting list When a medical administrative assistant makes arrangements for a staff member to attend a conference, which of the following is the most important step for keeping the office informed? AnsDistribute the travel itinerary Which of the following methods organizes patient records in chronological order according to the department that provided the care? Ans-SOMR (source-oriented medical record) Which of the following actions should the medical administrative assistant take when closing the office? Ans-Activate the security system A provider prescribes and EKG for a patient who has a rapid heart rate. Which of the following should be recorded as the reason for the EKG? Ans-Tachycardia An office manage asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? Ans-Certified mail When preparing a claim, a medical administrative assistant should use which of the following formats when entering the date of birth? Ans-MMDDYYYY Which of the following word roots means "swallow"? Ans-Phag Which of the following abbreviations is a type of insurance plan? Ans-POS (point of insurance) Before adding medical records to a patients chart, the medical administrative assistant should take which of the following actions? Ans-Ensure the provider has initialed reports Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? Ans-$72 A patient presents to the providers office with flu-like symptoms. Which of the following actions should the medical administrative assistant take first? Ans-Move the patient to an isolated location A provider is running 30 min behind schedule because of an early morning emergency. Which of the following actions should the medical administrative take to maintain effective scheduling in the office? Ans-Inform waiting patients that an emergency has caused a delay in the schedule and that they can wait or reschedule A patient calls with a question about her prescription dosage as it relates to her condition. Which of the following actions is appropriate for the medical administrative assistant to take? Ans-Take a message for the physician Which of the following is the purpose of an encounter form? Ans-To save time and improve accuracy in data entry A patient receives a explanation of benefits stating services will not be covered because of out of pocket medical expenses have not been met. The amount owed is defined as which of the following? AnsDeductible Which of the following is required to establish medical necessity on the patient encounter form? AnsDiagnosis code Which of the following forms is used to submit health insurance claims for a providers office? Ans-CMS1500 Which of the following word roots means "abdominal wall"? Ans-Lapar/o A patient has a diagnosis of hypertension. Which of the following describes hypertension? Ans-High blood pressure A medical administrative assistant in a multi-specialty practice is scheduling an appointment for a patient who has an arrhythmia. The assistant should schedule an appointment with which of the following providers? Ans-Cardiologist Which of the following information is included in an explanation of benefits (EOB)? Ans-Claim adjustments Microsoft Excel is an example of which of the following types of program? Ans-Spreadsheet Application Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient surgery? Ans-verify the patient's benefits Which of the following is the purpose of a matrix? Ans-A medical administrative assistant should create a matrix to determine when a provider is unavailable to treat patients. A medical administrative assistant instructs a patient to arrive on Monday at 9 am for a cast removal because the provider is only available on Monday mornings for that procedure. Which of the following methods of scheduling is the assistant using? Ans-Clustering A medical administrative assistant should take which of the following actions to be in compliance with OSHA? Ans-Participate in training concentrating infection control Which of the following is an appropriate use of a tickler file? Ans-To remind staff o