Which of the following types of referrals is sued in an emergent situation? Ans-A stat referral is used in
emergent situations as indicated by the provider. After the referral is faxed tk the review department, it
is appreoved over the telephone
Which of the following schedules more than one patient at the same time with the same provider while
still allowing adequate time within the hour to see all scheduled patients? Ans-wave
Which of the following terms indicate the improper release of PHI? Ans-breach of confidentiality
Which of the following prefixes means "muscle"? Ans-My- the prefix my means muscle
Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? Ans-
Bloodborne Pathogens Standard
Which of the following actions should the medical administrative assistant take when closing the office?
Ans-Activate the security system
A patients chart indicates the need for a P.T as a result of a STRAINED MUSCLE The medical
administrative assistant should recognize the abbreviation P.T as..? Ans-Physical Therapy!!
Which of the following methods organizes patient records in chronological order according to the
department that provided the care? Ans-SOMR- Source Oriented Medical Record!!!
Which of the following is a step in the annotation process? Ans-Highlighting text
An older adult patient presents to a physicians office with his adult daughter to clarify when to take his
new medication. Which of the following actions should the medical administrative assistant take? Ans-
Advise the daughter and patient that the physician will speak to them about the prescription. :)
, Which of the following should a medical administrative assistant explain to new patients prior to an
initial visit? Ans-The procedure to cancel an appointment
Which of the following is the most effective way for a medical administrative assistant to reduce the
number of no-show appointments? Ans-Call the patients 1 to 2 days before the scheduled appointment.
A provides asks a medical administrative assistant to schedule a surgery to remove a patients
gallbladder. The assistant should schedule the patient for which of the following? Ans-A
cholecySTECTOMY - stectomy means to remove
For medical billing purposes, which of the following is good practice when updating information from
the established patient? Ans-Request verification of current patient information at each visit.
Which of the following oversees workplace safety? Ans-OSHA!!
When reviewing laboratory results, a medical administrative assistant should take which of the following
actions after pulling the patients chart and flagging the abnormal results? Ans-Place the results on the
PROVIDERS desk for review!
Once a physician signs advance directives, the medical administrative assistant should have which of the
following witness the signature? Ans-Non-affiliated individual.
Which of the following is an appropriate use of a tickler file? Ans-To remind staff of date-specific tasks.
Which of the following describes the birthday rule? Ans-The parent whose day of birth occurs earlier in
the calendar year holds the primary policy for dependent children! EARLIER
Which of the following items is appropriate to purchase with petty cash? Ans-Postage owed for an
equipment delivery. Less then $50
A patient who has Crohn's disease should be scheduled with which of the following specialists? Ans-A
Gastroenterologist- specializes in digestive disorders