0
NR 500
NR 500 Week 7 Discussion Topic
Reflect on an experience in which you were directly involved or witnessed incivility in the
workplace. Provide a brief synopsis of the situation. How did this make you feel? How did
you respond? What were the consequences of this situation? Provide an example of how
this negatively affected the work environment and outcomes. How could the situation have
been prevented? Discuss strategies that would support a healthy work environment.
Nurses eat their young, is a statement that has been tossed around for many years in the nursing
world. Bullying within healthcare continues to be prevalent as nurses are becoming increasing
demeaning in how they treat and interact with their fellow nursing colleagues or new graduate
nurses. McNamara (2012) defines incivility as the act of being discourteous or acting in a rude
or disruptive manner towards another individual. As part of making sure the facility maintains a
culture of safety within the workplace, nurses must make others aware that these behaviors are
taking place, thus developing a strategic plan for which will create a more conducive work
environment at all levels within the facility.
Synopsis of Situation
I can recall at time while working in the Emergency Room (ER) I witnessed a preceptor bully
her new orientee. I was documenting on my patients when I could hear the preceptor yelling at
the orientee that she was taking too long to call report for the patient due to transfer. The
orientee, stated to her preceptor that she was running behind due to an issue with one of their
patients and that situation took priority over giving report at that time. The preceptor began
scolding her for not informing her as to the status of the other patients they were responsible at
that particular time. The orientee attempted several times to explain the situation to the preceptor
but she was not willing to hear what she was had to say. The orientee just walked away and
began taking care of her assigned patients. I later asked her was she okay, and she stated “She
does not know how long she can deal with the way she talks to me. I feel as though I am doing
nothing right”. I reminded her she needs to make management aware during their 1:1 meetings
because if they are not made aware her behavior will continue. Needless to say, the orientee
never reported the preceptor because of fear, but she continues to work in the ER still today.
As I sat there listening to the way she spoke to this young lady, I became upset due to the
level of rudeness in her tone of voice. . I thought about interjecting at the time; however I chose
not to at that time as it seemed it might escalate into a more hostile situation. My response to the
situation was for me to be an ear for the young lady to vent about how she felt at that time. I felt
allowing her to say how she felt without the feeling of retaliation would give her the energy she
needed to continue her work. I reassured her that she did the right thing by responding to the
issue of priority. As a preceptor you are there to teach and be a resource for the orientee you
agreed to train during that time period. There were no consequences as a result of the nurses’
behavior due to the lack of reporting. I no longer work in that ER, however the preceptor
continues to work there displaying the same bullying behaviors. As a result of this nurses
This study source was downloaded by 100000848746673 from CourseHero.com on 01-12-2023 09:42:49 GMT -06:00
https://www.coursehero.com/file/37938908/NR-500-Week-7-plus-Week-8-Discussion-Topic-Healthful-Environmentsdocx/
NR 500
NR 500 Week 7 Discussion Topic
Reflect on an experience in which you were directly involved or witnessed incivility in the
workplace. Provide a brief synopsis of the situation. How did this make you feel? How did
you respond? What were the consequences of this situation? Provide an example of how
this negatively affected the work environment and outcomes. How could the situation have
been prevented? Discuss strategies that would support a healthy work environment.
Nurses eat their young, is a statement that has been tossed around for many years in the nursing
world. Bullying within healthcare continues to be prevalent as nurses are becoming increasing
demeaning in how they treat and interact with their fellow nursing colleagues or new graduate
nurses. McNamara (2012) defines incivility as the act of being discourteous or acting in a rude
or disruptive manner towards another individual. As part of making sure the facility maintains a
culture of safety within the workplace, nurses must make others aware that these behaviors are
taking place, thus developing a strategic plan for which will create a more conducive work
environment at all levels within the facility.
Synopsis of Situation
I can recall at time while working in the Emergency Room (ER) I witnessed a preceptor bully
her new orientee. I was documenting on my patients when I could hear the preceptor yelling at
the orientee that she was taking too long to call report for the patient due to transfer. The
orientee, stated to her preceptor that she was running behind due to an issue with one of their
patients and that situation took priority over giving report at that time. The preceptor began
scolding her for not informing her as to the status of the other patients they were responsible at
that particular time. The orientee attempted several times to explain the situation to the preceptor
but she was not willing to hear what she was had to say. The orientee just walked away and
began taking care of her assigned patients. I later asked her was she okay, and she stated “She
does not know how long she can deal with the way she talks to me. I feel as though I am doing
nothing right”. I reminded her she needs to make management aware during their 1:1 meetings
because if they are not made aware her behavior will continue. Needless to say, the orientee
never reported the preceptor because of fear, but she continues to work in the ER still today.
As I sat there listening to the way she spoke to this young lady, I became upset due to the
level of rudeness in her tone of voice. . I thought about interjecting at the time; however I chose
not to at that time as it seemed it might escalate into a more hostile situation. My response to the
situation was for me to be an ear for the young lady to vent about how she felt at that time. I felt
allowing her to say how she felt without the feeling of retaliation would give her the energy she
needed to continue her work. I reassured her that she did the right thing by responding to the
issue of priority. As a preceptor you are there to teach and be a resource for the orientee you
agreed to train during that time period. There were no consequences as a result of the nurses’
behavior due to the lack of reporting. I no longer work in that ER, however the preceptor
continues to work there displaying the same bullying behaviors. As a result of this nurses
This study source was downloaded by 100000848746673 from CourseHero.com on 01-12-2023 09:42:49 GMT -06:00
https://www.coursehero.com/file/37938908/NR-500-Week-7-plus-Week-8-Discussion-Topic-Healthful-Environmentsdocx/
