Operations Management Chapter 1 Flashcards Q uestions and Answers
-Operations Management (OM) - -the science and art of ensuring that goods and services are created and delivered successfully to customers -3 core issues in Operations Management - -- Cost: Cost of operations - Efficiency: How well resources are used in creating output - Quality: The quality of goods and services that create customer satisfaction -Goods - -Physical product that a person can see, touch, or consume -Durable goods - -product that does not quickly wear out and typically lasts at least three years Ex: vehicles, dishwashers, and furniture -Non-Durable - -No longer useful once it's used, perishable and lasts for less than three years Ex: toothpaste, clothing, and food
Geschreven voor
- Instelling
- Operations Management Chapter 1 Flashcards Q uest
- Vak
- Operations Management Chapter 1 Flashcards Q uest
Documentinformatie
- Geüpload op
- 10 april 2023
- Aantal pagina's
- 3
- Geschreven in
- 2022/2023
- Type
- Tentamen (uitwerkingen)
- Bevat
- Vragen en antwoorden
Onderwerpen
-
operations management chapter 1 flashcards q uestions and answers
Ook beschikbaar in voordeelbundel