Samenvatting Operations Management 8th edition, Nigel Slack Best Questions and Answers 2023

Operations management is: - -Managing the process that transform inputs into useful outputs -Every business is managed through what three major functions? - -Finance, marketing and operations management -Which business function is responsible for sales, generating customer demand, and understanding customer wants and needs? - -Marketing -Examples of inputs: - -Employees, raw materials, insurance, information, time, licensing, utilities, facilities -What is an input associated with? - -Costs -What is an output associated with? - -Revenue -Examples of outputs: - -Tangible products and/or services (amusement park- food, ride) -What does the forecast develop? - -Figures out what is needed to fill a demand -What is process design? - -Figuring out what the product is going to look like -What is procurement? - -What is needed to keep a factory or the business running and making the product/service