Benchmark Assignment - Performance Management Plan Proposal
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Grand Canyon University: Safety, Quality, and Interdisciplinary Approaches to Healthcare
8/11/2019
Professor: Kevin Hayes
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, Performance Management Plan Proposal 2
Benchmark Assignment - Performance Management Plan Proposal
When opening a new radiologic imaging facility, it is pertinent to set a high standard of
quality and gain a reputable high standard of care for patients. It is a difficult situation when a
facility immediately has an unfortunate safety issue. This can easily turn into litigation, income
loss, and close the facility doors. A risk management program is a way to act proactively use the
resources to minimize, monitor, and control the probability or impact of unfortunate events.
Listed below, are several goals to implement a risk management plan at a new facility to limit
errors, patient safety issues related to reaction or contraindications, and how to report such items.
A risk manager should put a performance management program into place. Staff that is qualified
to assist should be assigned to the program for assistance. Following the protocol below and
having the proper tools, resources, and qualified staff to assist will be a step towards a high
quality of care and improved safety standards for patients, making the business a success.
Organizational Goals: Risk Management
Risk management in healthcare is a process to decrease the probability of mistakes made
during any visit, treatment, or study for a patient. Risk management is an opportunity to also act
proactively in hopes to catch any errors before they occur with the protocols that are set into
action.
1. Patient identification protocol implementation with two verifications of identity.
2. Time Out procedure for invasive procedures involving injections, biopsies, or
sedation.
3. Incident reporting protocols of near miss and safety incidents to staff, patients, and
visitors of the facility.
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