HR Certification Exam Verified A level

HR Certification Exam Adverse Impact - Possible result of selection or employment practices in which members of one group or class are much more negatively affected by practices than members of another group or class. affirmative action - a policy that establishes an obligation for federal employers or federal contractors to take positive steps to ensure that members of a protected group or class receive treatment that will help overcome past discriminatory practices. ADA - Requires commercial operations to provide facilities for customers with disabilities Bona Fide Occupational Qualifications - employers are allowed to legally discriminate during selection and promotion Business necessity - discrimination allowed for a legal reason for choosing one employee over another. disparate impact - occurs when employers does not intentionally discriminate yet does something that gives one group an advantage over another disparate treatment - employer treats one indvididual different from others because of race, sex, color, religion, other personal characteristics employment at will - employer may terminate employee with or without notice at any time for any reason EEOC - responsible for enforcing nondiscrimination acts laws in US Family Medical leave act - requires employers with fifty or more employees to provide twelve weeks of unpaid leave for employers after the birth or adoption of a child, to care for ill kid, spouse, parent or own self four fifths rule - selection or promotion of any racial, ethnic, or sex group must occur at a rate of at least eighty percent of the rate of a group with the highest selection rate just cause - policy that focuses on fair and equal treatment and progressive disapline reasonable discrimination - defines the workplace changes that must be made to satisfy the requirements of the act. Include widening work aisles, lowering counter tops, and installing ramps reverse discrimination - discrimination against a member of a majority group in favor of a minority solely on the basis of race, color, religion, sex and age. alternative employees - part time or temporary workers. often do not have regularly scheduled shifts critical incidents - job analysis technique based on capturing and recording actual events that occur at work form an accurate picture of jobs actual requirements. Useful in describing how services should be performed. fixed labor expense - labor costs associated with the minimum number of employees required to operate the buisness Hawthorne Effect - management theory describing the positive effect that "paying attention" to employees has on workplace productivity Heisnberg effect - management theory stating that people being interviewed are likely to subconsciously give answers they think interviewers want to hear Job analysis - process of determining the tasks, behaviors, and characteristics essential to a job job description - a written summary of the duties, responsibilities working conditions and activities of a specific job job design - process of defining how a job will be done job enlargement - process of broadening the components of a job by adding similar tasks or responsibilities to the job. a way to make jobs more interesting. also called horizontal job expansion