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What is a channel in Slack?
A channel is a single place for a team to share messages, tools, and files around a
specific topic.
What is a direct message?
Direct messages are one-off conversations that do not warrant a whole channel.
True or false: When a new member joins a channel they will not be able to see past
conversations from before they joined.
False: new members can see past conversations in channels they joined
What are the three settings for when to receive notifications in Slack?
1. Direct Messages, Mentions, & Keywords
2. All New Messages
3. None
True or False: You can pause notifications
True
How would you limit receiving notifications from between the times of 9:00 AM and 5
PM on weekdays for each channel you are a member of?
Create a notification schedule for each channel by clicking each channel's name
True or False: You can create custom sidebar sections on all versions of Slack
False: This feature is only available on paid versions of Slack
What are the three Slack paid plans?
1. Standard
2. Plus
3. Enterprise Grid
Which Slack paid plan would you recommend to a medium sized organization that only
needs one workspace and no advanced security?
Standard Plan
Which Slack paid plan would you recommend to a large organization that needs
unlimited workspaces, multi-workspace channels, a custom terms of service, and web
domain claiming?
Enterprise Grid
What Slack paid plan would you recommend to a medium organization that needs only
one workspace but SAML-based SSO and corporate exports?
Plus
What are the 3 non-administrative Slack roles?
1. Invited Members
2. Guests
3. Members
What are the 3 administrative Slack roles excluding Org-level administrative roles?
1. Workspace Admins
2. Workspace Owners
3. Workspace Primary Owners
What are the 3 Org-level administrative roles?
, 1. Org Admin
2. Org Owner
3. Org Primary Owner
Define Invited Members
Invited members are people who have been invited to your Slack workspace but have
not accepted their invitation yet. They can be added to channels, @mentioned, and sent
direct messages.
What are the 2 different types of Guests and how do they differ from one another?
1. Multi-Channel Guests. These guests can use multiple channels as determined by
their admin and are billed as regular members. They have additional privileges than
Single-Channel Guests.
2. Single-Channel Guests are free, can only access one channel, and are limited to 5
per paid, active user in a workspace.
Which administrative role can demote Workspace admins, promote a Workspace
owner, reset all members' passwords, and set channel retention but not transfer
ownership of a workspace?
Workspace Owner
Which administrative role can do everything a standard member can do but also
manage members, channels, workspaces they are responsible for but not view billing?
Workspace Admin
Which administrative role can demote a workspace owner and transfer ownership?
Workspace Primary Owner
What Org-level administrative role can create new workspaces but not configure single
sign-on ?
Org Admin
True or False: Every Enterprise Grid Org can only have a single Org Primary Owner?
True
What is the Admin Dashboard?
The Admin Dashboard provides org owners and admins a central, single point of access
to manage large, complex organizations.
Who can create channels?
By default, org owners, admins, and members with permission can add a channel to all
workspaces they have access to.
What are the 5 different types of channels?
1. Public Channels
2. Private Channels
3. Channels shared with external Orgs (via Slack Connect)
4. Multi-workspace channels
5. Announcement-only channels
6. Default channels
What are the 4 workspace visibility and access settings?
1. Open
2. By Request
3. Invite Only
4. Hidden
What is Domain Claiming?