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DPM 3202 Test 1 Management Skills Development

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What does management require / the principles that enhance good relationships? - good human relationships and freedom, dignity, trust, love, and honesty Why are Human Relationships important? - they help us understand, manage, and cope with change What do all firms have an interest in that Managers with high levels of competence in human relationships can contribute to achieve. - low turnover, •high profits, •efficient services, •productive employees, •high rates of survival, •low retes grievances, Outline the Hierarchy of Personal Life-Management Skills - Self Awareness then Setting Priorities and Goals then Managing Time then Managing Stress Self Awareness......Lies at the heart of the ability to master oneselfWhy Increase Your Self-awareness? - To establish an understanding of your Existing Aptitude to Manage •To be Able to Continually Improve Your Skills

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DPM 3202 Test 1 Management Skills Development

What does management require / the principles that enhance good relationships? - ✔✔good

human relationships and freedom, dignity, trust, love, and honesty



Why are Human Relationships important? - ✔✔they help us understand, manage, and cope with

change



What do all firms have an interest in that Managers with high levels of competence in human

relationships can contribute to achieve. - ✔✔

low turnover,

•high profits,

•efficient services,

•productive employees,

•high rates of survival,

•low retes grievances,



Outline the Hierarchy of Personal Life-Management Skills - ✔✔Self Awareness then Setting

Priorities and Goals then Managing Time then Managing Stress



Self Awareness......Lies at the heart of the ability to master oneself

, Why Increase Your Self-awareness? - ✔✔To establish an understanding of your Existing

Aptitude to Manage



•To be Able to Continually Improve Your Skills



•To learn How to Self-direct Your Career



•To Guide ethical decision making



•To be able Understand and appreciate diversity



What are the Enigma of Self Awareness? - ✔✔1. WHERE WE ARE AT- ASSESS LEVELS OF

CAPABILITY

2. AWARENESS BRINGS BETTER PERFORMANCE

3. self-knowledge may inhibit personal improvement, Some individuals frequently evade self-

knowledge. They resist acquiring additional information in order to protect their self-esteem and

feeling inferior. So we avoid new self- knowledge.



What was Abraham Maslow's take on Self Awareness - ✔✔We tend to be afraid of any

knowledge that

would cause us to despise ourselves or to

make us feel inferior, weak, worthless, evil,

shameful.

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