Human Resources
Management
LECTURE NOTES
, CONTENTS
CHAPTER TITLE PAGE No.
I FUNCTIONS OF HUMAN RESOURCE MANAGEMENT 5
II HUMAN RESOURCE PLANNING 19
III RECRUITMENT AND SELECTION 43
IV TRAINING AND DEVELOPMENT 63
V PERFORMANCE APPRAISAL 77
VI WORKER’S PARTICIPATION IN MANAGEMENT 95
, CHAPTER - I
HUMAN RESOURCE MANAGEMENT - FUNCTIONS
OBJECTIVE
The objective of this Chapter is to introduce the student to the various functions of Human
Resources Management covering the major areas like Personnel Administration, Employee Welfare and
Functional Areas.
INTRODUCTION
Human Resource Management Functions can be divided into the following three main categories:
A. Personnel Administration
B. Employee welfare
C. Functional Areas
A. Personnel Administration
Functions may broadly be divided into the following eleven groups:
I. Recruitment and Selection
(i) Recruitment and Selection procedures
a) Recruitment of personnel
b) Knowledge of sources of employee supply
c) Physical tests, Trade tests and Aptitude tests
d) Investigation of references
e) Selection interviews.
(ii) Job analysis, Job description and Job specification.
II. Induction
a) Introduction to supervisor
b) Introduction to job and workplace
c) Introduction to colleagues
d) Introduction to welfare activities and other facilities
e) Authorities and procedures
f) Service conditions
g) Sponsor system.
5
, III. Compensation
a) Wage scales, Increments and Efficiency Bar
b) Salary and Wage standardisation
c) Incentives, Payments and Allowances
d) Working hours and Overtime
e) Profit sharing, Bonus
f) Holidays, Leave
g) Executive compensation plans.
IV. Discipline
a) Instances of indiscipline and Misconduct
b) Causes of indiscipline
c) How to deal with indiscipline; Domestic enquiry
d) Handicaps of management in the maintenance of discipline and enforcement of certain
rules.
V. Transfer and Promotion
a) The procedure to be adopted
b) Causes of transfer and promotion
c) Personnel for transfer and promotion
d) Records of transfer and promotion.
VI. Merit rating and evaluation of employees
a) Assessment techniques
b) Counselling
VII. Administration in relation to
a) Absenteeism
b) Late coming
c) Loitering
d) Employee turnover, its causes, incidence, effects, remedies, and statistical analysis.
VIII. Personnel training and Development Training for:
a) Apprentices
b) Workers
6
Management
LECTURE NOTES
, CONTENTS
CHAPTER TITLE PAGE No.
I FUNCTIONS OF HUMAN RESOURCE MANAGEMENT 5
II HUMAN RESOURCE PLANNING 19
III RECRUITMENT AND SELECTION 43
IV TRAINING AND DEVELOPMENT 63
V PERFORMANCE APPRAISAL 77
VI WORKER’S PARTICIPATION IN MANAGEMENT 95
, CHAPTER - I
HUMAN RESOURCE MANAGEMENT - FUNCTIONS
OBJECTIVE
The objective of this Chapter is to introduce the student to the various functions of Human
Resources Management covering the major areas like Personnel Administration, Employee Welfare and
Functional Areas.
INTRODUCTION
Human Resource Management Functions can be divided into the following three main categories:
A. Personnel Administration
B. Employee welfare
C. Functional Areas
A. Personnel Administration
Functions may broadly be divided into the following eleven groups:
I. Recruitment and Selection
(i) Recruitment and Selection procedures
a) Recruitment of personnel
b) Knowledge of sources of employee supply
c) Physical tests, Trade tests and Aptitude tests
d) Investigation of references
e) Selection interviews.
(ii) Job analysis, Job description and Job specification.
II. Induction
a) Introduction to supervisor
b) Introduction to job and workplace
c) Introduction to colleagues
d) Introduction to welfare activities and other facilities
e) Authorities and procedures
f) Service conditions
g) Sponsor system.
5
, III. Compensation
a) Wage scales, Increments and Efficiency Bar
b) Salary and Wage standardisation
c) Incentives, Payments and Allowances
d) Working hours and Overtime
e) Profit sharing, Bonus
f) Holidays, Leave
g) Executive compensation plans.
IV. Discipline
a) Instances of indiscipline and Misconduct
b) Causes of indiscipline
c) How to deal with indiscipline; Domestic enquiry
d) Handicaps of management in the maintenance of discipline and enforcement of certain
rules.
V. Transfer and Promotion
a) The procedure to be adopted
b) Causes of transfer and promotion
c) Personnel for transfer and promotion
d) Records of transfer and promotion.
VI. Merit rating and evaluation of employees
a) Assessment techniques
b) Counselling
VII. Administration in relation to
a) Absenteeism
b) Late coming
c) Loitering
d) Employee turnover, its causes, incidence, effects, remedies, and statistical analysis.
VIII. Personnel training and Development Training for:
a) Apprentices
b) Workers
6
