Training and Development Exam 1 Questions with answers. 2022/2023. 99% proven pass rate

Training and Development Exam 1 Questions with answers. 2022/2023. 99% proven pass rate Document Content and Description Below Which of the following sources is an input to the analysis process? a. The organization structure b. Problematic operational areas c. The people within the operational areas d. Both problematic operational areas and the people within the operational areas e. All of these - e. All of these Input into the development phase of the training model comes from: a. Needs analysis b. Design c. Evaluation d. Both design & evaluation e. None of these - d. Both design & evaluation Which of the following statements is true? a. Twitter and Facebook have shown to be ineffective as enhancements to training. b. Social networking can be used to support on-the-job training c. The number of females in the workforce has reached 38 percent d. Hispanics are by far the largest minority group in both the US and Canada e. Both the number of females in the workforce has reached 38 percent and Hispanics are by far the largest minority group in both the US and Canada - b. Social networking can be used to support on-the-job training What is the focus of the ISO standards? a. A series of standards to assure consistency in product quality b. An HR software package to assure legal compliance c. A quality standard set by the Japanese d. A strategic quality forecasting model e. A method designed to improve productivity - a. A series of standards to assure consistency in product quality Which of the following career paths best prepares a trainer for a supervisory or coordinator position? a. Several years experience in a specific function b. Working in a line position c. Rotation through various specialist positions d. None of these e. All of these - c. Rotation through various specialist positions A person's store of factual information about a subject matter is: a. Procedural knowledge b. Strategic knowledge c. Declarative knowledge d. Practical knowledge - c. Declarative knowledge When a person is able to perform a skill without thinking about what they are doing, they are at which level of skill acquisition? a. Automaticity b. Automatic c. Compilation d. Responsive - a. Automaticity According to the text, ________ provides the opportunity for learning and _________ is the result of the learning: a. Education; training b. Development; training c. Training; development d. Education; development e. None of these - c. Training; development TRUE OR FALSE: An open system has three parts; input, process, and output - True TRUE OF FALSE: Higher birth rates are one of the reasons for the changing demographics in North America - False Which of the following is evidence supporting the assertion that companies are investing more in training? a. Higher net sales per employee b. Higher gross profits per employee c. Higher ratios of market to book value d. Both higher net sales per employee and higher gross profits per employee e. All of these - e. All of these Viewing training as a subsystem of an organizational system, the inputs into the training subsystem include an organization's: a. Strategies b. Mission c. Resources d. People e. All of these - e. All of these Which of the following sources is an input to the analysis process? a. The organization structure b. Problematic operational areas c. The people within the operational areas d. Both problematic operational areas and the people within the operational areas e. All of these - e. All of these In the evaluation of training, a determination of whether the trainer actually covered all aspects of the training as designed is called: a. Outcome evaluation b. Outcome c. Phase evaluation d. Process evaluation e. Procedural evaluation - d. Process evaluation All aspects of the training program come together in the: a. Design phase b. Implementation phase c. Development phase d. Analysis phase e. Evaluation phase - b. Implementation phase Which of the following statements is true? a. Training has yet to show a positive effect on the bottom line b. Training managers are alone in realizing the alignment of training with the business strategy is important c. Worker knowledge provides a competitive advantage d. Alignment of training with the business strategy is quite simple to do - c. Worker knowledge provides a competitive advantage Which of the following are predicted to contribute to a labor shortage in the next 10 years? a. Baby boomers will retire b. Changing in technology c. Continuing recession d. Both baby boomers will retire and changes in technology e. All of the above - d. Both baby boomers will retire and changes in technology When comparing ISO certified companies with companies that were not certified, the text noted that ISO certified companies: a. Have employees who are more satisfied with their jobs b. Have more bureaucracy set up to meet all of the ISO standards c. Are less likely to file for bankruptcy d. Have lower training costs e. Have slightly lower productivity - c. Are less likely to file for bankruptcy Learning is defined as: a. A temporary change in cognition that results from experience and may influence behavior b. A relatively permanent change in understanding and thinking that results from experience and directly influences behavior c. A relatively permanent change in understanding and thinking that models behavior d. A temporary change in understanding and thinking e. A relatively permanent change in cognition that results from self-efficacy and indirectly influences behavior - b. A relatively permanent change in understanding and thinking that results from experience and directly influences behavior The authors use the acronym KSA to refer to what? a. Keep it simple, and have the right attitude b. Knowledge, skills and attitudes c. Knowledge, strategy, and aptitudes d. Knowledge, skills, and abilities - b. Knowledge, skills and attitudes Linking competencies to a set of behaviors that allow you to "know it when you see it" is useful for: a. Hiring b. Training c. Determining rates of pay d. Both hiring and training e. All of these - e. All of these Strategic planning is best described as: a. The development of a relatively long-term mission consistent with internal tactics b. The development of relatively short-term objectives that meet the executive committee objectives. c. A process for determining how best to pursue the organization's mission while meeting the demands of the environment d. The development of values and ideals of the organization relevant to long-term objectives - c. A process for determining how best to pursue the organization's mission while meeting the demands of the environment HRD should be involved in strategic planning by: a. Helping shape strategy b. Influencing the HR strategy c. Developing its own strategy in line with the strategic plan d. Both influencing the HR strategy and developing its own strategy in line with the strategic plan e. All of these - e. All of these Low uncertainty in the external environment is created by: a. High complexity and low stability b. Low stability and low complexity c. High stability and low complexity d. Both high complexity and low stability and low stability and low complexity - c. High stability and low complexity ________ refers to the number of factors in an organization's environment and how they are interrelated: a. Environmental uncertainty b. Environmental flexibility c. Environmental complexity d. Environmental stability e. None of these - c. Environmental complexity A mechanistic design is best applied in which of the following situations? a. Non-routine technologies b. Small businesses c. High volume assembly lines d. When there are not clear answers to many of the problems that arise e. Both non-routine technologies and when there are not clear answers to many of the problems that arise - c. High volume assembly lines According to the text, the strategic planning process at Hewlett Packard Canada in the late 1980's resulted in: a. The sales force reorganizing around specific products b. A concentration on the laser printer and increasing the profit margin on each unit. c. Hewlett Packard being one of the toughest competitors in the market d. Both the sales force reorganizing around specific products and Hewlett Packard being one of the toughest competitors in the market - c. Hewlett Packard being one of the toughest competitors in the market Which of the following is NOT a source of conflict and disagreement between OD and training professionals? a. The difference between their perceived role and power base b. The nature of OD practices challenges assumptions underlying organizational practices c. OD principles interfere with the implementation of effective training programs d. OD professionals are more likely to be guided by data than training professionals e. Companies typically organize around their functional areas - c. OD principles interfere with the implementation of effective training programs A reason there might be conflict among HRD and OD professionals is that the OD practitioner: a. Has a more tactical approach b. Tends to be seen as overly analytical c. Deals with mostly middle management d. Both has a more tactical approach and tends to be seen as overly analytical e. Both has a more tactical approach and deals with mostly middle management - b. Tends