UHC Ethics and Compliance Test 2023 Questions and
Answers (Verified Answers)
reporting all events (marketing/sales and educational) to united health care is
required so that the company can:
Comply with CMS and medicaid services event reporting
You have a scheduled appointment with a consumer to discuss DSNP. They have
the SOA form. 2 days before the appointment they call and request to discuss
PDP, which you are certified to sell. What do you tell them?
tell the consumer to sign a new SOA before the appointment
which election period occurs october 15 to december 7
AEP
Which of the following materials is an agent not permitted to display at
marketing/sales event?
5$ gift cards
You have scheduled an appointment and obtained a SOA form to discuss MA
plans. When you arrive a friend wants to hear the presentation. What should you
do?
HAve friend sign an SOA
which describes the purpose of educational events?
They offer information about the program and/or health tips
Janine is enrolled in a 3 star plan. There is a 5 star plan in her area. Josh can
advise her of the following except:
Josh shoud tell her that she can only do this during AEP
Bryan wants to grow his bussiness. Which of the lead generating activities is not
compliant?
AT each appointment he asks for name and number of people over 65
Ralph wants to market in his neigherhood. WHich of the methods is permitted?
Not hands out cards in lobby of living center
An individual with a POA is an example of what authority?
must have state authority
Which of the following is not considered unsolicited contact?
Not emailing a consumer off a purchased list
Who has the authority to sign an enrollment application?
The consumer or their legal rep
WHich of the following must you nnot do when marketing UHC MA or PDP to
consumers
Provide only those items you deem relevant
In what product should you enroll consumers
Product that meets consumers needs and goals
What is the purpose of a statement of understanding?
Their understanding that they are actually enrolling and standard disclosures
What is the definition of waste
Not practices that result in services not medically necessary
What are ways to report potential FWA Pick 2
Answers (Verified Answers)
reporting all events (marketing/sales and educational) to united health care is
required so that the company can:
Comply with CMS and medicaid services event reporting
You have a scheduled appointment with a consumer to discuss DSNP. They have
the SOA form. 2 days before the appointment they call and request to discuss
PDP, which you are certified to sell. What do you tell them?
tell the consumer to sign a new SOA before the appointment
which election period occurs october 15 to december 7
AEP
Which of the following materials is an agent not permitted to display at
marketing/sales event?
5$ gift cards
You have scheduled an appointment and obtained a SOA form to discuss MA
plans. When you arrive a friend wants to hear the presentation. What should you
do?
HAve friend sign an SOA
which describes the purpose of educational events?
They offer information about the program and/or health tips
Janine is enrolled in a 3 star plan. There is a 5 star plan in her area. Josh can
advise her of the following except:
Josh shoud tell her that she can only do this during AEP
Bryan wants to grow his bussiness. Which of the lead generating activities is not
compliant?
AT each appointment he asks for name and number of people over 65
Ralph wants to market in his neigherhood. WHich of the methods is permitted?
Not hands out cards in lobby of living center
An individual with a POA is an example of what authority?
must have state authority
Which of the following is not considered unsolicited contact?
Not emailing a consumer off a purchased list
Who has the authority to sign an enrollment application?
The consumer or their legal rep
WHich of the following must you nnot do when marketing UHC MA or PDP to
consumers
Provide only those items you deem relevant
In what product should you enroll consumers
Product that meets consumers needs and goals
What is the purpose of a statement of understanding?
Their understanding that they are actually enrolling and standard disclosures
What is the definition of waste
Not practices that result in services not medically necessary
What are ways to report potential FWA Pick 2
