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Purchase making style - Consumer Behavior

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Purchase decision making style plays a crucial role in determining consumer behavior. When it comes to Coca Cola, consumers exhibit varying decision-making styles depending on their personal preferences, needs, and motivations.

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Need recognition process:

Companies are always trying to understand the consumers’ decision-making

process, so they can design their marketing strategies accordingly. The first of many

stages of the consumers’ decision-making process is the stage of Need Recognition

(Mishra, 2018).




Consumer purchase decision Process (SAGARJB, 2016)


The decision-making process is vital for businesses to know how buyers think

and behave when making purchase decisions (Millwood, 2020). Marketers use the

decision-making process because they are concerned with the buyer's practical needs

and the individual's emotional or personal needs (Millwood, 2020).


The purchasing process starts with the discovery and recognition of need or

desire. This drives the consumer to search for information (Millwood, 2020). This search

leads to various choices. Next, the buyer evaluates these alternatives. Finally, the

, purchase decision is made. After that, the buyer considers the purchase and decides

whether he is satisfied or not (Millwood, 2020).


Feeling thirsty is mainly the first step of the decision process a consumer can

make before he buys a drink. Many people consider that Coca-Cola beverages quench

thirst more than water itself (Catherine Gachons, 2016). The survey we conducted for

our research shows a significant fact about consumers who prefer to have a soft drink

with a heavy meal instead of water.


Coca-Cola also considers other opportunities to provide its products as a

problem solver, such as attaching their drinks with the sport activities, either for friends




playing football/basketball or fanatic supporters who need a drink while watching a

stressful match. Moreover, Coca-Cola drink with a heavy meal feels better digestive for

many consumers. For example, McDonalds Burger would be considered as an

opportunity.

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Uploaded on
May 13, 2023
Number of pages
15
Written in
2022/2023
Type
CASE
Professor(s)
Mona
Grade
A+

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