Human Resource Management correct answers is management systems to ensure that
human talent is used effectively and efficiently
3 HR Roles correct answers administrative operational, employee advocate, and
strategic
Generalist correct answers A person with responsibility for performing a variety of HR
activities.
Specialist correct answers A person with in-depth knowledge and expertise in a limited
area of HR.
FTE (Full Time Equivalents) correct answers A measure equal to one person working
full-time for a year
ROI (Return of Investment) correct answers a calculation showing the value of
expenditures for HR activities
EVA (Economic Value Added) correct answers the net operating profit of a firm after the
cost of capital is deducted
Benchmarking correct answers compares specific measures of performance against
data on those measures on other organizations.
Balanced Score cards correct answers measures the strategic performance of
organizations on four persectives:
Financial
Internal
Customer
Learning and growth
WARN Act (Worker Adjustment and Retraining Notification) correct answers is a federal
law that provides 60-day notice to employees and communities of pending downsizing,
plant closings, hiring freezes and layoffs.
KSA (Knowledge skills and ability) correct answers are collected and used to provide a
basis for determining what capabilities will be needed in the future.
HRMS (human resource management system) correct answers an integrated system
provided information used by HR management in decision making.
Human resource strategic plan correct answers should be based on the overall strategic
plan
staffing correct answers emphasizes the need to provide an adequate supply of
qualified individuals to fill the jobs in an organization
psychological contract correct answers refers to the unwritten expectations employees
and employers have about the nature of their work relationships.
individual performance correct answers P = A * E * S
P = Performance
A = Ability
E= Effort
S = Support
Individual Motivation correct answers the desire within a person causing that person to
act.
Organization Culture correct answers is a pattern of shared values and beliefs of a work
force.