Adverse Impact correct answers Possible result of selection or employment practices in
which members of one group or class are much more negatively affected by practices
than members of another group or class.
affirmative action correct answers a policy that establishes an obligation for federal
employers or federal contractors to take positive steps to ensure that members of a
protected group or class receive treatment that will help overcome past discriminatory
practices.
ADA correct answers Requires commercial operations to provide facilities for customers
with disabilities
Bona Fide Occupational Qualifications correct answers employers are allowed to legally
discriminate during selection and promotion
Business necessity correct answers discrimination allowed for a legal reason for
choosing one employee over another.
disparate impact correct answers occurs when employers does not intentionally
discriminate yet does something that gives one group an advantage over another
disparate treatment correct answers employer treats one indvididual different from
others because of race, sex, color, religion, other personal characteristics
employment at will correct answers employer may terminate employee with or without
notice at any time for any reason
EEOC correct answers responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act correct answers requires employers with fifty or more
employees to provide twelve weeks of unpaid leave for employers after the birth or
adoption of a child, to care for ill kid, spouse, parent or own self
four fifths rule correct answers selection or promotion of any racial, ethnic, or sex group
must occur at a rate of at least eighty percent of the rate of a group with the highest
selection rate
just cause correct answers policy that focuses on fair and equal treatment and
progressive disapline
reasonable discrimination correct answers defines the workplace changes that must be
made to satisfy the requirements of the act. Include widening work aisles, lowering
counter tops, and installing ramps
, reverse discrimination correct answers discrimination against a member of a majority
group in favor of a minority solely on the basis of race, color, religion, sex and age.
alternative employees correct answers part time or temporary workers. often do not
have regularly scheduled shifts
critical incidents correct answers job analysis technique based on capturing and
recording actual events that occur at work form an accurate picture of jobs actual
requirements. Useful in describing how services should be performed.
fixed labor expense correct answers labor costs associated with the minimum number
of employees required to operate the buisness
Hawthorne Effect correct answers management theory describing the positive effect
that "paying attention" to employees has on workplace productivity
Heisnberg effect correct answers management theory stating that people being
interviewed are likely to subconsciously give answers they think interviewers want to
hear
Job analysis correct answers process of determining the tasks, behaviors, and
characteristics essential to a job
job description correct answers a written summary of the duties, responsibilities working
conditions and activities of a specific job
job design correct answers process of defining how a job will be done
job enlargement correct answers process of broadening the components of a job by
adding similar tasks or responsibilities to the job. a way to make jobs more interesting.
also called horizontal job expansion
job rotation correct answers process of moving employees from one job to another or
changing employees responsibilities in order to enhance job interest or cross train
job simplification correct answers process of breaking down jobs into their smallest
components to assess how work is done. Also called time and motion analysis
job specifications correct answers a written descriptions of personal qualities required to
perform a job
job summary correct answers a brief general statement that highlights the common
functions and responsibilities of a job.
labor forecasting correct answers any method used to anticipate the amount of work
required in a specified period of time