Human resource management (correct answers)
-Integrated knowledge sets within an organization that distinguish it from its competitors
and deliver value to customers correct answers Core competencies
is a competitive advantage through people
Resources must have value: increases the efficiency or effectiveness of the company
Resources must be rare: people's skill, knowledge, abilities are unique
Resources must be difficult to imitate: employee capabilities and contributions not
copied
Resources must be organized: employee talent can be combined and deployed to work
on new assignments correct answers Core competencies criteria:
The process of managing human resources (human capital and intellectual assets) to
achieve an organization's objectives. correct answers Human Resources Management
(HRM)
Tasks performed HRM:
Staffing the organization, designing jobs and teams, developing skillful employees,
identifying approaches for improving their performance, and rewarding employee
successes—all typically labeled HRM issues.
Relevant to line managers and HR managers
"You can get capital and erect a building, but it takes people to build a business" -
Thomas J. Watson, IBM correct answers why study human resource management
get most from employees and provide a work environment that meets the employees
short-term and long-term needs correct answers HRM role:
competitive challenge, HUman resources, employee concerns correct answers Overall
Framework for Human Resources Management
changes in the marketplace and economy, globalization, technology, cost containment,
leveraging employee differences correct answers competitive challenge
planning, recruiting, staffing, job design, training/developing, appraisal, communications,
compensation, benefits, labor relations, correct answers human resources
job security, health care issues, age and generational issues, retirement issues, gender
issues, educational level, employee rights, privacy issues, work attitudes, family
concerns, correct answers employee concerns
Competing, recruiting, and staffing globally
Embracing new technology
Managing change
Managing talent, or human capital
Responding to the market
, Containing costs correct answers The most pressing competitive issues facing firms:
The trend toward opening up foreign markets to international trade and investment
correct answers Globalization
"Anything, anytime, anywhere" markets
24/7/365
Partnerships with foreign firms
In Bev, a Belgian firm, purchased Anheuser Busch
97% of all US exports are small companies
Lower trade and tariff barriers
NAFTA, EU, APEC trade agreements
WTO and GATT (established rules and guidelines for trading) correct answers Impact of
Globalization
The responsibility of the firm to act in the best interests of the people and communities
affected by its activities
HRM's roles is to spearhead the development and implementation of corporate
citizenship throughout the firm correct answers Corporate Social Responsibility (CSR)
Different geographies, cultures, laws, and business practices
Issues:
Identifying capable managers and workers
Developing foreign culture and work practice training programs to limit "culture shock."
Adjusting compensation plans for overseas work
Expatriate managers: US managers living abroad correct answers Globalization's
Impact on HRM
"Touch labor" requires little skill
----- whose responsibilities extend beyond the physical execution of work to include
planning, decision making, and problem solving. correct answers Knowledge Workers
A computerized system that provides current and accurate data for the purposes of
control and decision making. correct answers Human Resources Information System
(HRIS)
Benefits:
Automation of routine tasks, lower administrative costs, increased productivity and
response times-personnel data.
Self-service access to information and training for managers and employees-update
personal information on online
Online recruiting, screening, and pretesting of applicants
Training, tracking, and selecting employees based on their record of skills and abilities-
search for specific skill
Organization-wide alignment of "cascading" goals correct answers human resource
information systems
-Integrated knowledge sets within an organization that distinguish it from its competitors
and deliver value to customers correct answers Core competencies
is a competitive advantage through people
Resources must have value: increases the efficiency or effectiveness of the company
Resources must be rare: people's skill, knowledge, abilities are unique
Resources must be difficult to imitate: employee capabilities and contributions not
copied
Resources must be organized: employee talent can be combined and deployed to work
on new assignments correct answers Core competencies criteria:
The process of managing human resources (human capital and intellectual assets) to
achieve an organization's objectives. correct answers Human Resources Management
(HRM)
Tasks performed HRM:
Staffing the organization, designing jobs and teams, developing skillful employees,
identifying approaches for improving their performance, and rewarding employee
successes—all typically labeled HRM issues.
Relevant to line managers and HR managers
"You can get capital and erect a building, but it takes people to build a business" -
Thomas J. Watson, IBM correct answers why study human resource management
get most from employees and provide a work environment that meets the employees
short-term and long-term needs correct answers HRM role:
competitive challenge, HUman resources, employee concerns correct answers Overall
Framework for Human Resources Management
changes in the marketplace and economy, globalization, technology, cost containment,
leveraging employee differences correct answers competitive challenge
planning, recruiting, staffing, job design, training/developing, appraisal, communications,
compensation, benefits, labor relations, correct answers human resources
job security, health care issues, age and generational issues, retirement issues, gender
issues, educational level, employee rights, privacy issues, work attitudes, family
concerns, correct answers employee concerns
Competing, recruiting, and staffing globally
Embracing new technology
Managing change
Managing talent, or human capital
Responding to the market
, Containing costs correct answers The most pressing competitive issues facing firms:
The trend toward opening up foreign markets to international trade and investment
correct answers Globalization
"Anything, anytime, anywhere" markets
24/7/365
Partnerships with foreign firms
In Bev, a Belgian firm, purchased Anheuser Busch
97% of all US exports are small companies
Lower trade and tariff barriers
NAFTA, EU, APEC trade agreements
WTO and GATT (established rules and guidelines for trading) correct answers Impact of
Globalization
The responsibility of the firm to act in the best interests of the people and communities
affected by its activities
HRM's roles is to spearhead the development and implementation of corporate
citizenship throughout the firm correct answers Corporate Social Responsibility (CSR)
Different geographies, cultures, laws, and business practices
Issues:
Identifying capable managers and workers
Developing foreign culture and work practice training programs to limit "culture shock."
Adjusting compensation plans for overseas work
Expatriate managers: US managers living abroad correct answers Globalization's
Impact on HRM
"Touch labor" requires little skill
----- whose responsibilities extend beyond the physical execution of work to include
planning, decision making, and problem solving. correct answers Knowledge Workers
A computerized system that provides current and accurate data for the purposes of
control and decision making. correct answers Human Resources Information System
(HRIS)
Benefits:
Automation of routine tasks, lower administrative costs, increased productivity and
response times-personnel data.
Self-service access to information and training for managers and employees-update
personal information on online
Online recruiting, screening, and pretesting of applicants
Training, tracking, and selecting employees based on their record of skills and abilities-
search for specific skill
Organization-wide alignment of "cascading" goals correct answers human resource
information systems
