MADM 301 Final Exam 2023 Study Guide with complete
solution
1. Whether a person begins his or her career at the entry level or as a supervisor,
his or her job as a manager is to do the work. (T/F)?
False
2. According to Jeffrey Pfeffer, companies that invest in business ideas will
create longlasting competitive advantages that are difficult for other companies
to duplicate. (T/F)?
False
3. The __________________ is the decisional role that managers play when they
discuss schedules, projects, goals, outcomes, resources, and employee raises.
Negotiator Role
4. ______________ increase in importance as managers rise through the
management hierarchy.
Conceptual Skills
5. In the context of Mintzberg's managerial roles, managers in the
______________ share information with people outside their departments or
companies.
Spokesperson Role
6. A Gantt chart indicates what?
what tasks must be completed at which times in order to complete a project
7. One of the practical implications of the contingency approach to management
is that management is much harder than it looks. (T/F)?
True
8. The contingency approach to management clearly states that all management
ideas or practices are universal. (T/F)?
False
9. What is a bureaucratic organization?
- Bureaucracy - the exercise of control on the basis of knowledge, expertise, or
experience
- Be able to connect that to the options given
- promote employees based on their experience or achievements
- MANAGERS should supervise an organization to reduce favoritism
10.According to Henri Fayol's fourteen principles of management, order can be
achieved in an organization by ___________________.
By having a place for everyone and having everyone in his or her place
11.According to Chester Bernard, people will be indifferent to managerial
directives or orders if they _________________ .
are consistent with the purpose of an organization
12.Mary Parker Follett believed that the best way to deal with conflict was
_________________.
Integration
Follett believed that the best way to deal with conflict was not domination, where one
, side wins and the other loses, or compromise, where each side gives up some of what it
wants, but integration.
13.Hodge finishes his work before its scheduled end date so that he can help his
colleagues who are lagging behind. In the context of scientific management,
Hodge is a(n) ___________________.
Rate Buster
14.Kevin owns a restaurant. He does not hire or dismiss his employees and has a
dedicated team that handles the hiring of chefs and other workers. Tasks
andresponsibilities of every employee are well defined and documented. Based
on the given information, Kevin's restaurant is a _______________ .
Bureaucratic Organization
15.What exemplifies a political/legal trend in the general organizational
environments?
Regulations concerning the disposal of biological
16. _________________________ are companies in the same industry that sell
similar products or services to customers.
Competitors
17. Environment, this scenario best illustrates the effect of the _______________
on organizations.
industry regulations component
18.The _________________ stops companies from engaging in unfair labor
practices.
National Labor Relations Board
19.What is environmental uncertainty?
The degree of change and complexity in an organizations environment
20. ________________________ is the degree to which a supplier relies on a
purchaser because of the importance of that purchaser to the supplier and the
difficulty of finding other purchasers for its products.
Buyer Dependence
21. ____________________ are groups of concerned citizens who band together
to try to influence the business practices of specific industries, businesses, and
professions.
Industry Regulation
22. _______________________ is the degree to which a company relies on a
provider because of the importance of the provider's product to the company and
the difficulty of finding other sources of that product.
Supplier Dependence
23. ___________is a tactic that typically involves framing issues as public issues;
exposing questionable, exploitative, or unethical practices; and creating
controversy that is likely to receive extensive news coverage.
Media Advocacy
24.In the context of environmental complexity, a(n) ______________is an
environment with few environmental factors.
Simple
25.To motivate employees to perform better, the human resources department of
Martianse, a chain of retail apparel stores, replaced the company's fixed incentive
solution
1. Whether a person begins his or her career at the entry level or as a supervisor,
his or her job as a manager is to do the work. (T/F)?
False
2. According to Jeffrey Pfeffer, companies that invest in business ideas will
create longlasting competitive advantages that are difficult for other companies
to duplicate. (T/F)?
False
3. The __________________ is the decisional role that managers play when they
discuss schedules, projects, goals, outcomes, resources, and employee raises.
Negotiator Role
4. ______________ increase in importance as managers rise through the
management hierarchy.
Conceptual Skills
5. In the context of Mintzberg's managerial roles, managers in the
______________ share information with people outside their departments or
companies.
Spokesperson Role
6. A Gantt chart indicates what?
what tasks must be completed at which times in order to complete a project
7. One of the practical implications of the contingency approach to management
is that management is much harder than it looks. (T/F)?
True
8. The contingency approach to management clearly states that all management
ideas or practices are universal. (T/F)?
False
9. What is a bureaucratic organization?
- Bureaucracy - the exercise of control on the basis of knowledge, expertise, or
experience
- Be able to connect that to the options given
- promote employees based on their experience or achievements
- MANAGERS should supervise an organization to reduce favoritism
10.According to Henri Fayol's fourteen principles of management, order can be
achieved in an organization by ___________________.
By having a place for everyone and having everyone in his or her place
11.According to Chester Bernard, people will be indifferent to managerial
directives or orders if they _________________ .
are consistent with the purpose of an organization
12.Mary Parker Follett believed that the best way to deal with conflict was
_________________.
Integration
Follett believed that the best way to deal with conflict was not domination, where one
, side wins and the other loses, or compromise, where each side gives up some of what it
wants, but integration.
13.Hodge finishes his work before its scheduled end date so that he can help his
colleagues who are lagging behind. In the context of scientific management,
Hodge is a(n) ___________________.
Rate Buster
14.Kevin owns a restaurant. He does not hire or dismiss his employees and has a
dedicated team that handles the hiring of chefs and other workers. Tasks
andresponsibilities of every employee are well defined and documented. Based
on the given information, Kevin's restaurant is a _______________ .
Bureaucratic Organization
15.What exemplifies a political/legal trend in the general organizational
environments?
Regulations concerning the disposal of biological
16. _________________________ are companies in the same industry that sell
similar products or services to customers.
Competitors
17. Environment, this scenario best illustrates the effect of the _______________
on organizations.
industry regulations component
18.The _________________ stops companies from engaging in unfair labor
practices.
National Labor Relations Board
19.What is environmental uncertainty?
The degree of change and complexity in an organizations environment
20. ________________________ is the degree to which a supplier relies on a
purchaser because of the importance of that purchaser to the supplier and the
difficulty of finding other purchasers for its products.
Buyer Dependence
21. ____________________ are groups of concerned citizens who band together
to try to influence the business practices of specific industries, businesses, and
professions.
Industry Regulation
22. _______________________ is the degree to which a company relies on a
provider because of the importance of the provider's product to the company and
the difficulty of finding other sources of that product.
Supplier Dependence
23. ___________is a tactic that typically involves framing issues as public issues;
exposing questionable, exploitative, or unethical practices; and creating
controversy that is likely to receive extensive news coverage.
Media Advocacy
24.In the context of environmental complexity, a(n) ______________is an
environment with few environmental factors.
Simple
25.To motivate employees to perform better, the human resources department of
Martianse, a chain of retail apparel stores, replaced the company's fixed incentive
