Travel and Tourism Definitions
Unit 1- The travel and tourism industry
Tourist- any person who travels somewhere that is not their usual place of stay for more than a
day but not more than a year.
Tourism- the temporary short term movement of people to destinations outside places where
they usually live and work, and their activities during their stay.
International tourist- people travelling from overseas countries. They cross national borders.
Domestic tourist- people travelling within their own country. They do not cross national borders.
In-bound tourism- people entering a country.
Out-bound tourism- people leaving a country.
Overnight tourist- a visitor who stays at least one night in a collective or private accommodation
in the country visited.
Leisure tourists- people visiting somewhere for pleasure, they are on holiday.
Business tourist- travel for business meetings such as sales trips, conferences, trade shows and
government business.
MICE- Meetings, Incentives, Conferences and Exhibitions.
VFR tourist- visiting friends and family.
Nationality of a tourist- that of the government issuing their identification document.
Accommodation- any facility that provides an overnight stay.
Serviced accomodation- members of staff are available on the premises to provide services
such as cleaning, meals and room services.
Non-service accommodation- No members of staff, only services like meals, bar and shops are
provided. (Self-catering).
Hotel- at least 10 rooms with high standards and dining services.
Motel- at least 10 rooms near a road, usually for car travellers.
Hostel- simple accommodation + dining or cooking facilities.
Guest house- at least 5 rooms + dining services.
Holiday village or camp- limited accommodation services with areas for tents or caravans +
parking sites.
Holiday home- for holiday makers, fully rented with cooking facilities.
Visitor’s apartment- with food-preparing facilities that is rented out.
Bed and breakfast- private accommodations including breakfast.
TICs- tour guides who work locally and have expert knowledge about the area. Usually they also
sell ancillary procedures, merchandise and free leaflets.
, NTOs- (National Tourist Organisations) these are tour guides that work nationally, they promote
the country through brochures and booklets to increase inbound tourism. They provide road
maps and they have web pages.
Tourism policy-Economic
- Increase GDP.
- Employment creation, direct and indirect.
- Multiplier effect.
- Economic development & regeneration; to develop infrastructure and improve the local
area.
Tourism policy-Socio cultural
- Improving quality of life.
- Adapt tourism demands.
- Avoid negative behaviours from visitors.
- Providing community facilities.
- Promoting the understanding of local culture.
- Revival of traditional activities, festivals and ceremonies.
Tourism policy-Environmental
- Regeneration and conservation of environment.
- Environmental improvement.
- Conservation, protection and restoration.
Tourism policy-Political
- Provide a good image of an area; LEDC’s can be perceive in a negative way due to war,
terrorism or natural disasters.
- Create regional/national identity to boost domestic moral and encourage visitors
numbers.
Travel agent- Their main role is to sell holidays and ancillary services. They also provide
information and advice to customers.
Tour operators- Their main role is to combine travel & tourism components to create package
holidays, which can be sold directly to the customer.
Occupancy rate- the proportion of bed places in an establishment that is occupied over some
period of time.
Duration of stay- the time spent during a visit from the receiving country’s standpoint.
Tourism receipts- expenditures of visitors benefiting the receiving country.
Import leakage- when a tourist demands standards of equipment can not be supplied so drinks
and food need to be imported from another country.
Export leakage- when overseas investors take their profit back to the country of origin.
Carrying capacity- the maximum people that may visit a destination at the same time, without
causing destruction of the environment and a decrease in visitor satisfaction.
Unit 2- Features of worldwide destinations
Destination- a place where a journey finally ends and visitors spend at least one night, it’s made
of tourism products. Can be a town, city, resort, attraction…
Product life cycle- the stages that a product goes through from the initial development, right
through to the overall decline and withdrawal.
Unit 1- The travel and tourism industry
Tourist- any person who travels somewhere that is not their usual place of stay for more than a
day but not more than a year.
Tourism- the temporary short term movement of people to destinations outside places where
they usually live and work, and their activities during their stay.
International tourist- people travelling from overseas countries. They cross national borders.
Domestic tourist- people travelling within their own country. They do not cross national borders.
In-bound tourism- people entering a country.
Out-bound tourism- people leaving a country.
Overnight tourist- a visitor who stays at least one night in a collective or private accommodation
in the country visited.
Leisure tourists- people visiting somewhere for pleasure, they are on holiday.
Business tourist- travel for business meetings such as sales trips, conferences, trade shows and
government business.
MICE- Meetings, Incentives, Conferences and Exhibitions.
VFR tourist- visiting friends and family.
Nationality of a tourist- that of the government issuing their identification document.
Accommodation- any facility that provides an overnight stay.
Serviced accomodation- members of staff are available on the premises to provide services
such as cleaning, meals and room services.
Non-service accommodation- No members of staff, only services like meals, bar and shops are
provided. (Self-catering).
Hotel- at least 10 rooms with high standards and dining services.
Motel- at least 10 rooms near a road, usually for car travellers.
Hostel- simple accommodation + dining or cooking facilities.
Guest house- at least 5 rooms + dining services.
Holiday village or camp- limited accommodation services with areas for tents or caravans +
parking sites.
Holiday home- for holiday makers, fully rented with cooking facilities.
Visitor’s apartment- with food-preparing facilities that is rented out.
Bed and breakfast- private accommodations including breakfast.
TICs- tour guides who work locally and have expert knowledge about the area. Usually they also
sell ancillary procedures, merchandise and free leaflets.
, NTOs- (National Tourist Organisations) these are tour guides that work nationally, they promote
the country through brochures and booklets to increase inbound tourism. They provide road
maps and they have web pages.
Tourism policy-Economic
- Increase GDP.
- Employment creation, direct and indirect.
- Multiplier effect.
- Economic development & regeneration; to develop infrastructure and improve the local
area.
Tourism policy-Socio cultural
- Improving quality of life.
- Adapt tourism demands.
- Avoid negative behaviours from visitors.
- Providing community facilities.
- Promoting the understanding of local culture.
- Revival of traditional activities, festivals and ceremonies.
Tourism policy-Environmental
- Regeneration and conservation of environment.
- Environmental improvement.
- Conservation, protection and restoration.
Tourism policy-Political
- Provide a good image of an area; LEDC’s can be perceive in a negative way due to war,
terrorism or natural disasters.
- Create regional/national identity to boost domestic moral and encourage visitors
numbers.
Travel agent- Their main role is to sell holidays and ancillary services. They also provide
information and advice to customers.
Tour operators- Their main role is to combine travel & tourism components to create package
holidays, which can be sold directly to the customer.
Occupancy rate- the proportion of bed places in an establishment that is occupied over some
period of time.
Duration of stay- the time spent during a visit from the receiving country’s standpoint.
Tourism receipts- expenditures of visitors benefiting the receiving country.
Import leakage- when a tourist demands standards of equipment can not be supplied so drinks
and food need to be imported from another country.
Export leakage- when overseas investors take their profit back to the country of origin.
Carrying capacity- the maximum people that may visit a destination at the same time, without
causing destruction of the environment and a decrease in visitor satisfaction.
Unit 2- Features of worldwide destinations
Destination- a place where a journey finally ends and visitors spend at least one night, it’s made
of tourism products. Can be a town, city, resort, attraction…
Product life cycle- the stages that a product goes through from the initial development, right
through to the overall decline and withdrawal.
