Empathy
Having an understanding and compassion for what the patient may be experiencing
Established Patient
Has been seen by the physician within 3 years
New Patient
Hasn't been to the physician in 3 years
CMS
Center for Medicare and Medicaid services
HIPAA Title I
Healthcare Access, Portability and Renewability
HIPAA Title II
Preventing Health Care Fraud and Abuse
HIPAA Title III
Tax Related Health Provisions
HIPAA Title IV
Application and Enforcement of Group Health Plan Requirements
HIPAA Title V
Revenue Offsets
HIPAA
Health Insurance and Accountability Act
Expressed Consent
A patient acknowledges that they have received proper direction regarding the nature of
their medical treatment verbally or by signing a comment form
Implied Consent
A patient uses body language top indicate that they agree to receive a form of medical
care
Respondeat Superior
"let the master answer"; physician is responsible for medical staff mistakes
Coordination of Benefits
C.O.B; Indicates how a policy well pay when more than one insurance plan is in effect
HITECH
Health Information Technology for Economic and Clinical Health Act; Promotes the
adoption and meaningful use of health information technology (EHR)
ONCHIT
Office of National Coordination for Health Technology
Core Function of EHR
Health Information and data elements
Core Function of EHR
Results management
Core Function of EHR
Order management
Core Function of EHR
Decision support
, Core Function of EHR
Electronic communications and connectivity
Core Function of EHR
Patient support
Core Function of EHR
Administrative processes
Core Function of EHR
Reporting and population management
Electronic Medical Records (EMR)
Computerized records of one physicians encounter with a patient over time (intranet)
Electronic Health Records (EHR)
Reflects the data from ALL sources that have treated the individual (interoperable to
other facilities)
Acute Care
Most often refers to a hospital, treats patients with urgent problems that cannot be
handled
Personal Health Records (PHR)
Maintained and owned by the patient
Ambulatory Care
Refers to treatment without admission to hospital
Clinical Templates
Allows doctors to document patient encounters into an EHR on a structured form
RADT
Registration, admissions, discharge, transfer
Unique Patient Identifier (UPI)
Links all clinical observations, tests, procedures, villains, evaluations, and diagnoses to
the patient
Clinical Vocabularies
Set a common definitions for medical terms that ease communication by decreasing
uncertainty
SNOMED-CT
Clinical vocabulary designed to encompass all trends used in medicine
LOINC
Trends and codes used for electronic exchange of lab results and clinical observations
UMLS
Thesaurus database of medical terms
Fixed Appointment Scheduling
One patient is scheduled for a specific appointment time
Cluster Scheduling
Scheduling a group of patients cooking in for the fake tour of service should be
scheduled around the same block of time
Double Booking
Two patients are scheduled to see the same physician at once
Wave Scheduling Method
Patients are scheduled for the first half of each hour, and each patient is seen in the
order they arrive