BUS 504 EXAM-MANAGEMENT 8 QUESTIONS
WITH CORRECT ANSWERS 2023 UPDATE
1. 85. Which of the following statements does NOT accurately describe a
feature, characteristic or outcome of using participation in the planning
process?
A. Only a few key people should be involved in developing plans in order to keep
the plans simple and to facilitate implementation.
B. Participation in the planning process can improve results by
improving implementation.
C. To create and implement the best plans, proper attention must always be given
to genuinely involving others during all planning steps.
D. Participation in the panning process can increase the amount of time spent in planning.
E. Participation is central to the planning process.
A. Only a few key people should be involved in developing plans in order to keep the
plans simple and to facilitate implementation.
2. 1. Measuring performance and taking action to ensure desired results is the essence of
the management function of
A. leading. B.
controlling.
C. planning.
D. productivity improvement.
E. organising.
B. controlling.
3. 2. The word 'control' must be used carefully because
A. controlling is an unethical managerial practice that must be concealed.
B. few managers actually know what it means.
C. control is malicious.
D. most employees resent managerial
control. E. the word has a negative
connotation.
E. the word has a negative connotation.
4. 3. The purpose of controlling is to
A. develop a hierarchy of objectives for lower level managers.
B. make sure plans are fulfilled and that actual performance meets or
surpasses objectives.
C. coordinate resources and task performance.
D. motivate employees to work overtime hours.
E. define a plan of action for the organisation.
B. make sure plans are fulfilled and that actual performance meets or surpasses
objectives.
5. 4. Which of the following is the definition of controlling found in the textbook?
A. Controlling is the management process that separates the clever manager from the
,BUS 504 EXAM-MANAGEMENT 8 QUESTIONS
WITH CORRECT ANSWERS 2023 UPDATE
dim-witted manager.
B. Controlling is a process of measuring performance and taking action to ensure
desired results.
C. Controlling is the set of actions that a manager takes to prevent inventory shrinkage.
D. Controlling is the monitoring of the fiscal results of managerial policies.
E. Controlling refers to actions taken to reverse negative behavioural trends
of employees.
B. Controlling is a process of measuring performance and taking action to ensure
desired results.
6. 5. Controlling does all of the following EXCEPT
A. ensure that objectives and accomplishments of various subgroups of the
organisation are consistent with each other.
B. make sure that overall direction is consistent with plans.
C. make sure employees comply with organisational
policies. D. secure adequate financing for the enterprise.
E. make sure organisation members act with propriety and respect for each other.
D. secure adequate financing for the enterprise.
7. 6. The role of the controlling function in the management process is
A. to inspire effort.
B. to set direction.
C. to ensure results.
D. to create structures.
e. All of the above.
C. to ensure results.
8. 7. The four steps of the control process are: establish objectives and standards;
; compare results with objectives and standards, and .
A. Measure actual performance take corrective action as needed.
B. Set new objectives evaluate results.
C. Develop alternative systems take corrective action as needed.
D. Revise unmet objectives pay for the losses.
E. Measure actual performance continue as before.
A. Measure actual performance take corrective action as needed.
9. 8. A(n) is self-contained in its performance-monitoring and
correction capabilities.
A. cybernetic control system
B. employee evaluation system
C. total quality system
D. open control system
E. financial control
A. cybernetic control system
, BUS 504 EXAM-MANAGEMENT 8 QUESTIONS
WITH CORRECT ANSWERS 2023 UPDATE
10. 9. The four steps of the control process are: establish performance objectives and
standards; measure actual performance; compare actual performance with objectives
and standards; and
A. pay for the losses.
B. take corrective action as needed.
C. reap the profits.
D. redefine the objectives.
E. continue as before.
B. take corrective action as needed.
11. 10. Effective planning by managers helps accomplish which step in the control process?
A. Comparing actual performance with objectives and
standards B. Establishing performance objectives and standards
C. Measuring actual performance
D. Evaluating the results of corrective action
E. Taking necessary corrective action
B. Establishing performance objectives and standards
12. 11. standards measure effort in terms of the amount of work expended
in task performance.
A. Personal performance
B. Cybernetic
C. Input
D. Output
E. Critical performance
C. Input
13. 12. measure performance results in terms of quantity, quality, cost, or time
of accomplished work.
A. Annual reports
B. Time-card summaries
C. Input standards
D. Output standards
E. Inventories
D. Output standards
14. 13. In the control process, must be accurate enough to identify significant
difference between what is really taking place and what was originally planned.
A. input standards
B. output standards
C. goals
D. measurement
E. exceptions
D. measurement
WITH CORRECT ANSWERS 2023 UPDATE
1. 85. Which of the following statements does NOT accurately describe a
feature, characteristic or outcome of using participation in the planning
process?
A. Only a few key people should be involved in developing plans in order to keep
the plans simple and to facilitate implementation.
B. Participation in the planning process can improve results by
improving implementation.
C. To create and implement the best plans, proper attention must always be given
to genuinely involving others during all planning steps.
D. Participation in the panning process can increase the amount of time spent in planning.
E. Participation is central to the planning process.
A. Only a few key people should be involved in developing plans in order to keep the
plans simple and to facilitate implementation.
2. 1. Measuring performance and taking action to ensure desired results is the essence of
the management function of
A. leading. B.
controlling.
C. planning.
D. productivity improvement.
E. organising.
B. controlling.
3. 2. The word 'control' must be used carefully because
A. controlling is an unethical managerial practice that must be concealed.
B. few managers actually know what it means.
C. control is malicious.
D. most employees resent managerial
control. E. the word has a negative
connotation.
E. the word has a negative connotation.
4. 3. The purpose of controlling is to
A. develop a hierarchy of objectives for lower level managers.
B. make sure plans are fulfilled and that actual performance meets or
surpasses objectives.
C. coordinate resources and task performance.
D. motivate employees to work overtime hours.
E. define a plan of action for the organisation.
B. make sure plans are fulfilled and that actual performance meets or surpasses
objectives.
5. 4. Which of the following is the definition of controlling found in the textbook?
A. Controlling is the management process that separates the clever manager from the
,BUS 504 EXAM-MANAGEMENT 8 QUESTIONS
WITH CORRECT ANSWERS 2023 UPDATE
dim-witted manager.
B. Controlling is a process of measuring performance and taking action to ensure
desired results.
C. Controlling is the set of actions that a manager takes to prevent inventory shrinkage.
D. Controlling is the monitoring of the fiscal results of managerial policies.
E. Controlling refers to actions taken to reverse negative behavioural trends
of employees.
B. Controlling is a process of measuring performance and taking action to ensure
desired results.
6. 5. Controlling does all of the following EXCEPT
A. ensure that objectives and accomplishments of various subgroups of the
organisation are consistent with each other.
B. make sure that overall direction is consistent with plans.
C. make sure employees comply with organisational
policies. D. secure adequate financing for the enterprise.
E. make sure organisation members act with propriety and respect for each other.
D. secure adequate financing for the enterprise.
7. 6. The role of the controlling function in the management process is
A. to inspire effort.
B. to set direction.
C. to ensure results.
D. to create structures.
e. All of the above.
C. to ensure results.
8. 7. The four steps of the control process are: establish objectives and standards;
; compare results with objectives and standards, and .
A. Measure actual performance take corrective action as needed.
B. Set new objectives evaluate results.
C. Develop alternative systems take corrective action as needed.
D. Revise unmet objectives pay for the losses.
E. Measure actual performance continue as before.
A. Measure actual performance take corrective action as needed.
9. 8. A(n) is self-contained in its performance-monitoring and
correction capabilities.
A. cybernetic control system
B. employee evaluation system
C. total quality system
D. open control system
E. financial control
A. cybernetic control system
, BUS 504 EXAM-MANAGEMENT 8 QUESTIONS
WITH CORRECT ANSWERS 2023 UPDATE
10. 9. The four steps of the control process are: establish performance objectives and
standards; measure actual performance; compare actual performance with objectives
and standards; and
A. pay for the losses.
B. take corrective action as needed.
C. reap the profits.
D. redefine the objectives.
E. continue as before.
B. take corrective action as needed.
11. 10. Effective planning by managers helps accomplish which step in the control process?
A. Comparing actual performance with objectives and
standards B. Establishing performance objectives and standards
C. Measuring actual performance
D. Evaluating the results of corrective action
E. Taking necessary corrective action
B. Establishing performance objectives and standards
12. 11. standards measure effort in terms of the amount of work expended
in task performance.
A. Personal performance
B. Cybernetic
C. Input
D. Output
E. Critical performance
C. Input
13. 12. measure performance results in terms of quantity, quality, cost, or time
of accomplished work.
A. Annual reports
B. Time-card summaries
C. Input standards
D. Output standards
E. Inventories
D. Output standards
14. 13. In the control process, must be accurate enough to identify significant
difference between what is really taking place and what was originally planned.
A. input standards
B. output standards
C. goals
D. measurement
E. exceptions
D. measurement
