THM 112 final exam actual questions and answers 2023
solved 100%
Ei requires individuals to manage their own emotions as well as the emotions of
others
-T or F
True
Leaders view their org as a series of interdependent silos
False (page 9)
Interdependent silos
An isolate is very passionate about his/her org
T/F
False
People around the world today are far ______
More interconnected
Mangers/leaders view
Managers do things right. Leaders do the right thing
What is good in leadership
Self-awareness
Ei involves
Managing your own emotions and the emotions of others
There are many resources on the topic of _____, but little info about being an
effective ____
Leadership, follower
What is in the "other side" of the leadership coin
Followers
A resonant environment is a workplace characterized by efficiency and
orderliness
False (page 67)
In herzbergs two factor theory, job dissatisfaction can be affected by salary, but
job satisfaction can not be affected by salary
T/F
True (page 73)
cognitive dissonance arises from the attempt to process conflicting ideas,
attitudes, or beliefs
t/f
true
the SMART goal guidelines support "doing" goals
t/f
true
autonomy in a job helps a worker take ownership and responsibility for the work
t/f
true
, motivation can be measured in
the amount of effort one gives and persistence one has
why do managers put more time into thinking about motivation than the people
who work for them?
part of a managers job is to motivate employees
intrinsic motivation includes
some kinds of rewards such as personal satisfaction
extrinsic motivation frequently includes
avoiding unpleasant consequences of events
mallows hierarchy of needs states that after people fulfill a need
it ceases to be a motivator
in equity theory a person is likely to be most unhappy when
inputs exceed outcomes
cognitive dissonance occurs when two ideas conflict and
both can't be true at the same time
one way that people typically try to resolve cog dissonance us by
deciding that one of their perceptions must have been mistaken
the primary focus of expectancy theory is
outcomes
in goal setting theory
"doing goals" are generally better than "being goals"
to give employees a better sense of "ownership" of they job, which Core Job
Dimension should HR manager work to enhance?
autonomy
motivation is not considered important to managers in most foreign cultures
what would be the best way to modify mallows hierarchy of needs to make it
more credible?
allow needs to continue to be motivators even after they have been satisfied. Allows
higher order needs to motivate at any time, not just after other needs have been met
a competency is an ability that is directly linked to job performance
t/f
true (p 26)
limbic resonance is a term that refers ti the fact that emotions are contagious
t/f
true
jill guidon-nasir of the ritz-carlton leadership centre believes that effective leaders
should not be
risk-averse
the idea of a workplace that is stable and has continuity is ______ today's world
not realistic in
being able to see the "big picture" pattern in a complicated situation represents
which kind of competency
cognitive
which competency distinguishes superior performers from ordinary performers?
solved 100%
Ei requires individuals to manage their own emotions as well as the emotions of
others
-T or F
True
Leaders view their org as a series of interdependent silos
False (page 9)
Interdependent silos
An isolate is very passionate about his/her org
T/F
False
People around the world today are far ______
More interconnected
Mangers/leaders view
Managers do things right. Leaders do the right thing
What is good in leadership
Self-awareness
Ei involves
Managing your own emotions and the emotions of others
There are many resources on the topic of _____, but little info about being an
effective ____
Leadership, follower
What is in the "other side" of the leadership coin
Followers
A resonant environment is a workplace characterized by efficiency and
orderliness
False (page 67)
In herzbergs two factor theory, job dissatisfaction can be affected by salary, but
job satisfaction can not be affected by salary
T/F
True (page 73)
cognitive dissonance arises from the attempt to process conflicting ideas,
attitudes, or beliefs
t/f
true
the SMART goal guidelines support "doing" goals
t/f
true
autonomy in a job helps a worker take ownership and responsibility for the work
t/f
true
, motivation can be measured in
the amount of effort one gives and persistence one has
why do managers put more time into thinking about motivation than the people
who work for them?
part of a managers job is to motivate employees
intrinsic motivation includes
some kinds of rewards such as personal satisfaction
extrinsic motivation frequently includes
avoiding unpleasant consequences of events
mallows hierarchy of needs states that after people fulfill a need
it ceases to be a motivator
in equity theory a person is likely to be most unhappy when
inputs exceed outcomes
cognitive dissonance occurs when two ideas conflict and
both can't be true at the same time
one way that people typically try to resolve cog dissonance us by
deciding that one of their perceptions must have been mistaken
the primary focus of expectancy theory is
outcomes
in goal setting theory
"doing goals" are generally better than "being goals"
to give employees a better sense of "ownership" of they job, which Core Job
Dimension should HR manager work to enhance?
autonomy
motivation is not considered important to managers in most foreign cultures
what would be the best way to modify mallows hierarchy of needs to make it
more credible?
allow needs to continue to be motivators even after they have been satisfied. Allows
higher order needs to motivate at any time, not just after other needs have been met
a competency is an ability that is directly linked to job performance
t/f
true (p 26)
limbic resonance is a term that refers ti the fact that emotions are contagious
t/f
true
jill guidon-nasir of the ritz-carlton leadership centre believes that effective leaders
should not be
risk-averse
the idea of a workplace that is stable and has continuity is ______ today's world
not realistic in
being able to see the "big picture" pattern in a complicated situation represents
which kind of competency
cognitive
which competency distinguishes superior performers from ordinary performers?
