SOPHIA CONFLICT RESOLUTION UNIT 3 MILESTONE

SOPHIA CONFLICT RESOLUTION UNIT 3 MILESTONE Which of the following statements regarding an impasse is true? CONCEPT Impasses 2 Which of the following interest types is considered non-negotiable in conflict resolution? CONCEPT When Interests Are Values 3 A(n) is a conflict resolution technique used to explain how and why another person's actions affect the speaker. CONCEPT I-Statements 4 As a mediator between Amy and Kris, two sisters who were at very hostile odds over the care of their ill mother, Todd explained the mediation process, its objectives, and some basic ground rules. "Do either of you have any additional ground rules to propose or any concerns, questions, or thoughts about the process?" he asked. Amy said, “Why are you asking us? Aren’t you in charge here?” Which of the following would be the most accurate answer for Todd to give Amy?