SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 4 MILESTONE

SOPHIA CONFLICT RESOLUTION PRACTICE UNIT 4 MILESTONE Aliya was a successful business woman from a country with a low tolerance for ambiguity who was visiting the United States for a negotiation meeting. When she arrived at the airport, a driver was waiting to pick her up. The driver was holding a sign with the name of a hotel and Aliya’s name written on it. When Aliya and the driver reached Aliya’s hotel, they found that her reservation had been lost and no rooms were available. Aliya asked the driver to call the company that she would be meeting with. A few minutes later, a man entered and handed Aliya his business card. She read it and learned that the man was a representative of the hotel who had arranged for her to stay at another hotel nearby. She thanked him for the offer but said she would wait to hear from the representatives of the company before accepting. Rate each of the situations below as producing anxiety or comfort for a person like Aliya, who comes from a culture with a low tolerance for ambiguity. = Correct Answer = Incorrect Answer Anxiety Comfort Being met by a driver Having reservations lost Being handed a business card by a stranger