Salesforce Admin, Salesforce Admin Exam prep
ADM-201, Admin Salesforce Mock Exam,
Salesforce Admin 201 Certification Questions
What should a system administrator use to disable access to a custom
application for a group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts
A. Profiles
Universal Containers needs to track the manufacturer and model for specific car
companies.
How can the system administrator ensure that the manufacturer selected
influences the values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a
controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a
dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and
models.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
Sales representatives at Universal Containers need assistance from product
managers when selling
certain products. Product managers do not have access to opportunities, but
need to gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product
manager.
D. Enable account teams and allow users to add the product manager
B. Enable opportunity teams and allow users to add the product manager.
What should a system administrator consider before importing a set of records
into Salesforce?
*Choose 2 answers*
,A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard.
A. The import file should include a record owner for each record.
C. Data should be de-duplicated in the import file prior to import.
Which statement about custom summary formulas in reports is true?
Choose two answers
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report
type
B. Custom summary formulas can reference a formula field within a report.
D. Custom summary formulas can be used in a report built from a custom report type
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
The user interface (UI) settings are "global," and therefore apply to all users in an
org.
A. True
B. False
A. True
The Company Information page can tell you which of the following?
*(Select 3)*
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
Which of the following actions cannot be completed on the Company Information
page? (Select 2)
A. Edit the city in which your organization is located
,B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses
B. Modify the type of licenses your organization has
D. Restrict access to currency settings
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above
D. All of the above
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False
B. False
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience
C. Custom Fiscal Year
By default, all Salesforce orgs are set to a single currency.
A. True
B. False
A. True
A pre-built App from the AppExchange is always the first approach you should
take when you're looking to add functionality to your Salesforce instance.
A. True
B. False
B. False
Which step should a system administrator take to remove an active user from
Salesforce? (Select 1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record.
D. Deactivate the user record.
Which of the following fields can you expect to find on user's record detail page?
(Select 2)
A. System Permissions
B. Locale
C. Reports
, D. Role
E. All of the above
B. Locale
D. Role
Who has the permission to edit a chatter profile? (Select 2)
A. An Administrator
B. The individual user
C. A user's manager
D. Chatter profiles are not editable
A. An Administrator
B. The individual user
Chatter external users can only interact in public or private Chatter groups that
they belong to.
A. True
B. False
B. False
You have a handful of users who don't have Salesforce licenses but need access
to all Chatter groups. They don't need to access any other Salesforce information.
What Chatter license should they have? (Select 1)
A. Chatter External license
B. Chatter Free license
C. Chatter Only (Chatter Plus) license
D. Chatter Deluxe license
B. Chatter Free license
If a Salesforce object is a table, then each row represents what? (Select 1)
A. Records
B. Fields
C. Related Lists
D. Objects
A. Records
All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and
modify records programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other
objects in the organization.
C. Objects can have relationship fields that define how records in an object relate
to records in another object.
D. Objects have built-in support for access management, validation, formulas,
and history tracking.
B. Every object in a Salesforce organization is automatically linked with all other objects
in the organization.
What's the difference between standard and custom objects?
A. Standard objects are limited to a standard set of fields; custom objects are
made up of custom fields.
ADM-201, Admin Salesforce Mock Exam,
Salesforce Admin 201 Certification Questions
What should a system administrator use to disable access to a custom
application for a group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts
A. Profiles
Universal Containers needs to track the manufacturer and model for specific car
companies.
How can the system administrator ensure that the manufacturer selected
influences the values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a
controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a
dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and
models.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
Sales representatives at Universal Containers need assistance from product
managers when selling
certain products. Product managers do not have access to opportunities, but
need to gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product
manager.
D. Enable account teams and allow users to add the product manager
B. Enable opportunity teams and allow users to add the product manager.
What should a system administrator consider before importing a set of records
into Salesforce?
*Choose 2 answers*
,A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard.
A. The import file should include a record owner for each record.
C. Data should be de-duplicated in the import file prior to import.
Which statement about custom summary formulas in reports is true?
Choose two answers
A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report
type
B. Custom summary formulas can reference a formula field within a report.
D. Custom summary formulas can be used in a report built from a custom report type
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
The user interface (UI) settings are "global," and therefore apply to all users in an
org.
A. True
B. False
A. True
The Company Information page can tell you which of the following?
*(Select 3)*
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
Which of the following actions cannot be completed on the Company Information
page? (Select 2)
A. Edit the city in which your organization is located
,B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses
B. Modify the type of licenses your organization has
D. Restrict access to currency settings
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above
D. All of the above
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False
B. False
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience
C. Custom Fiscal Year
By default, all Salesforce orgs are set to a single currency.
A. True
B. False
A. True
A pre-built App from the AppExchange is always the first approach you should
take when you're looking to add functionality to your Salesforce instance.
A. True
B. False
B. False
Which step should a system administrator take to remove an active user from
Salesforce? (Select 1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record.
D. Deactivate the user record.
Which of the following fields can you expect to find on user's record detail page?
(Select 2)
A. System Permissions
B. Locale
C. Reports
, D. Role
E. All of the above
B. Locale
D. Role
Who has the permission to edit a chatter profile? (Select 2)
A. An Administrator
B. The individual user
C. A user's manager
D. Chatter profiles are not editable
A. An Administrator
B. The individual user
Chatter external users can only interact in public or private Chatter groups that
they belong to.
A. True
B. False
B. False
You have a handful of users who don't have Salesforce licenses but need access
to all Chatter groups. They don't need to access any other Salesforce information.
What Chatter license should they have? (Select 1)
A. Chatter External license
B. Chatter Free license
C. Chatter Only (Chatter Plus) license
D. Chatter Deluxe license
B. Chatter Free license
If a Salesforce object is a table, then each row represents what? (Select 1)
A. Records
B. Fields
C. Related Lists
D. Objects
A. Records
All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and
modify records programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other
objects in the organization.
C. Objects can have relationship fields that define how records in an object relate
to records in another object.
D. Objects have built-in support for access management, validation, formulas,
and history tracking.
B. Every object in a Salesforce organization is automatically linked with all other objects
in the organization.
What's the difference between standard and custom objects?
A. Standard objects are limited to a standard set of fields; custom objects are
made up of custom fields.
