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Cummings & Worley - Organization Development & Change - summary 10th edition chapters

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Cummings & Worley - Organization Development & Change - summary 10th edition chapters Cummings & Worley - Organization Development & Change - summary 10th edition chapters

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ORGANIZATION DEVELOPMENT
1. organization development: long term effort to improve org's
visioning, empowerment, learning, and problem-solving processes
through an ongoing, collaborative org culture

2. five pillars of OD: 1. strategic management
2. systems thinking
3. action research
4. people orientation
5. planned change

3. five pillars of OD - strategic management: - important for od
practitioners to align od interventions and planned change in the
direction and support of org's objectives
- have to be strategic and pre planned

4. five pillars of od - systems thinking: 1. Organizations are open
systems. They are constantly evolving as per their interaction with the
outside world


2. Management and employees work towards attainment of goals...
these goals could be common and different. Yet the objective is
efficiently attaining the goals.


3. Interdependency and Inter-relationship between various entities in
the organization. Change in one will affect the other. (Win - Win
approach)

1/

, 4. Equifinality... what works for one org may not work for another.
There is nothing called a best practice. Its important to understand the
application of intervention and its effect!

5. five pillars of od - action research: application of scientific
(systematic and logical) approach to problem solving


The process begins well with research, data gathering, diagnosis of the
problem, brainstorming for solutions and selection of the best possible
intervention.


e.g. Six Sigma, Tear down Re-engineering, Business process Re-
engineering.

6. types of change: - That which is done to us
- That which we do to ourselves
- That which we do to others

7.five pillars of od - people orientation: OD works on the belief
that if employees are part of planned change and interventions, it
leads to higher accountability, ownership and performance.




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