GEB 3213 Chapter 14 Questions and Answers Already Graded A

1. _____ is defined as an act or process of presenting arguments to move, motivate, or change your audience. a. Measurable gain b. Elocution c. Persuasion d. Discourse e. StimulationAnsc. Persuasion 2. Which of the following statements is true regarding motivation? a. It is mostly implicit in nature. b. It involves the force, stimulus, or influence to bring about change. c. It is the act of presenting arguments to move or change your audience. d. It is the process that encourages the audience to change their beliefs or behavior. e. It can change the audience's behavior but not their beliefs.Ansb. It involves the force, stimulus, or influence to bring about change. 3. _____ is a system of assessing the extent to which audience members respond to a persuasive message. a. Gap analysis b. Measurable gain c. Social quotient d. Reciprocity e. BenchmarkingAnsb. Measurable gain 4. In a _____ culture, you'll be expected to provide structure and clearly outline your position and expectations. a. long-term oriented b. collectivist c. feminine d. high power distance e. low contextAnse. low context 5. _____ is the mutual expectation for exchange of value or service. a. Authority b. Reciprocity c. Commitment d. Consistency e. ConsensusAnsb. Reciprocity 6. If you are in customer service and go out of your way to meet the customer's need, you are appealing to the principle of _____ by increasing the likelihood of making a purchase from you because you were especially helpful. a. scarcity b. liking c. consensus d. authority e. reciprocityAnse. reciprocity 7. A retailer uses the following messages to advertise a sale: "Limited time offer", "Till stocks last", and "Hurry! This week only!" The retailer is operating on the principle of: a. scarcity. b. consistency. c. authority. d. reciprocity. e. consensus.Ansa. scarcity