Workplace Readiness Skills CTE Practice Test
(Answered) With Verified Solution 2023/2024
Bring_______ pencil time school
your
A company has given each of its employees a 3 percent annual raise. Heather
receives a salary of $27,450. What is her annual raise?
823.50
Jamal works as a technician in a manufacturing facility. His job involves working
with sheet metal. Due to a budget cost, his company does not supply the
personal protective equipment (PPE) needed to do his job. Jamal should
Refuse to work without the PPE and speak to his supervisor
Which of the following is an example of a mission statement?
Big Brothers/Big Sisters strives to make a positive difference in the lives of children and
youth.
Why is it beneficial for employers to resolve conflicts between employees?
Better employee relations increase productivity and teamwork
Noah is employed at an international company and needs to conduct a meeting
with the managers in other countries. The most cost effective solution would be
able to
Conduct a web based meeting for all managers
In a spreadsheet program, to re-order the "quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ______function
Sort
An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes
later, as the elderly woman struggle to shop, a motorized cart becomes available.
What should Morgan do in this situation?
Locate the elderly woman and bring her the motorized cart
Jen is designing a brochure for her bicycle business. Which of the following is
the best way to present her information?
Use a balanced combination of words and graphics
Tom is an employee at a retail store. A customer walked in one morning, Tom
walks up to the customer and greets them. What does that represent?
Self representation
The purpose of affirmative action related to hiring is to increase
Equal opportunity employment
Diego wants to advance in his job. Which is the best option to take to improve his
skills?
Take initiative and seek additional training.
Identify the positive employee trait in the attached job advertisement.
Strong communication skills and attention to detail
John and Michael work at Greenfield's nursery. They have very different
personalities and working styles but both are good employees. They have been
, assigned a work project to complete together. How can they best handle the
situation?
Look for ways to use their different strengths to determine a plan for accomplishing the
project
Which of the following best describes contributing to the success of any team?
Working collaboratively with others
Which of the following is the best use of spreadsheet software?
Financial data
Well working as a restaurant cashier, your friends come in to eat dinner you
should:
Treat them as you would any other customer
What is the first step and career planning?
Determine personal needs, wants and lifestyle goals.
One of the results of being overly tired on the job is that
Accidents will increase
Sharon has dropped and broken her cell phone and lost all her data. What should
she have done to protect your information?
Backed up her files
When using a copier at work, it is inappropriate to
Leave sensitive materials unattended
At Fallstaff's auto and truck repair, work is assigned to technicians on the order it
needed to be finished. Kristine knows that the next job in line is the one that she
does not like to do. What should Kristine do?
Finish her current task and accept the new one even if she does not like doing it
Zhong and Emma share the office space in the diagram below. Zhong frequently
meets with client to have to pass through Emma's office, but Emma never meets
with customers. Emma finds Zhong's customers meetings very distracting. Which
should the two women do?
They should switch office
Debbie is a cashier at a bookstore. A customer that purchased items earlier that
day returned the book she bought and remarked, "I didn't get my change. "What
is the best approach for Debbie to resolve the situation?
Recount the cash drawer
Alley works in a floral shop. She notices her supervisor in the back making floral
arrangements. The shop is not busy and will be closing in an hour. What should
she do?
Clean up and perform closing duties so they can leave work on time
When sending an email to a large group, using the "bcc" (blond carbon copy)
feature that hides other recipients is the best way to follow proper email etiquette
because:
It respects the privacy of all recipients
Chuck works at a local nursery. He needs to fertilize 135 shrubs in the
greenhouse. Each shrub requires 1/2pound of fertilizer. If fertilizer comes in 10
pound bags, how many bags of fertilizer does Chuck need?
7
Which of the following correctly identifies an effective problem-solving plan?
(Answered) With Verified Solution 2023/2024
Bring_______ pencil time school
your
A company has given each of its employees a 3 percent annual raise. Heather
receives a salary of $27,450. What is her annual raise?
823.50
Jamal works as a technician in a manufacturing facility. His job involves working
with sheet metal. Due to a budget cost, his company does not supply the
personal protective equipment (PPE) needed to do his job. Jamal should
Refuse to work without the PPE and speak to his supervisor
Which of the following is an example of a mission statement?
Big Brothers/Big Sisters strives to make a positive difference in the lives of children and
youth.
Why is it beneficial for employers to resolve conflicts between employees?
Better employee relations increase productivity and teamwork
Noah is employed at an international company and needs to conduct a meeting
with the managers in other countries. The most cost effective solution would be
able to
Conduct a web based meeting for all managers
In a spreadsheet program, to re-order the "quantity" column data from the largest
quantity to smallest in a spreadsheet table, you should use the ______function
Sort
An elderly woman with a cane is shopping at a busy grocery store and requests a
motorized cart. Morgan explains to her that there are none available. Ten minutes
later, as the elderly woman struggle to shop, a motorized cart becomes available.
What should Morgan do in this situation?
Locate the elderly woman and bring her the motorized cart
Jen is designing a brochure for her bicycle business. Which of the following is
the best way to present her information?
Use a balanced combination of words and graphics
Tom is an employee at a retail store. A customer walked in one morning, Tom
walks up to the customer and greets them. What does that represent?
Self representation
The purpose of affirmative action related to hiring is to increase
Equal opportunity employment
Diego wants to advance in his job. Which is the best option to take to improve his
skills?
Take initiative and seek additional training.
Identify the positive employee trait in the attached job advertisement.
Strong communication skills and attention to detail
John and Michael work at Greenfield's nursery. They have very different
personalities and working styles but both are good employees. They have been
, assigned a work project to complete together. How can they best handle the
situation?
Look for ways to use their different strengths to determine a plan for accomplishing the
project
Which of the following best describes contributing to the success of any team?
Working collaboratively with others
Which of the following is the best use of spreadsheet software?
Financial data
Well working as a restaurant cashier, your friends come in to eat dinner you
should:
Treat them as you would any other customer
What is the first step and career planning?
Determine personal needs, wants and lifestyle goals.
One of the results of being overly tired on the job is that
Accidents will increase
Sharon has dropped and broken her cell phone and lost all her data. What should
she have done to protect your information?
Backed up her files
When using a copier at work, it is inappropriate to
Leave sensitive materials unattended
At Fallstaff's auto and truck repair, work is assigned to technicians on the order it
needed to be finished. Kristine knows that the next job in line is the one that she
does not like to do. What should Kristine do?
Finish her current task and accept the new one even if she does not like doing it
Zhong and Emma share the office space in the diagram below. Zhong frequently
meets with client to have to pass through Emma's office, but Emma never meets
with customers. Emma finds Zhong's customers meetings very distracting. Which
should the two women do?
They should switch office
Debbie is a cashier at a bookstore. A customer that purchased items earlier that
day returned the book she bought and remarked, "I didn't get my change. "What
is the best approach for Debbie to resolve the situation?
Recount the cash drawer
Alley works in a floral shop. She notices her supervisor in the back making floral
arrangements. The shop is not busy and will be closing in an hour. What should
she do?
Clean up and perform closing duties so they can leave work on time
When sending an email to a large group, using the "bcc" (blond carbon copy)
feature that hides other recipients is the best way to follow proper email etiquette
because:
It respects the privacy of all recipients
Chuck works at a local nursery. He needs to fertilize 135 shrubs in the
greenhouse. Each shrub requires 1/2pound of fertilizer. If fertilizer comes in 10
pound bags, how many bags of fertilizer does Chuck need?
7
Which of the following correctly identifies an effective problem-solving plan?
