30
Time: 45 Minutes
1. Which of the following communication techniques focuses on restating
the patient's words in a slightly different manner?
A) Clarification
B) Reflection
C) Empathy
D) Summarization
2. Nonverbal communication includes:
A) Speaking
B) Active listening
C) Body language
D) Note-taking
3. Which communication technique involves paraphrasing the patient's
words to ensure accurate understanding?
A) Restating
B) Summarizing
C) Clarifying
D) Reflecting
4. Which therapeutic communication technique demonstrates an
understanding of the patient's feelings and emotions?
A) Empathy
B) Active listening
C) Nonjudgmental attitude
D) Open-ended questions
, 5. The technique of silence in therapeutic communication can:
A) Promote reflection and introspection
B) Show disinterest in the conversation
C) Indicate impatience
D) Be perceived as rude or dismissive
6. Which of the following is an example of a closed-ended question?
A) "How are you feeling today?"
B) "Tell me more about your symptoms."
C) "Do you have any allergies?"
D) "What are your thoughts on the treatment options?"
7. When using therapeutic communication, the nurse should avoid:
A) Active listening
B) Offering advice
C) Providing reassurance
D) Reflecting patient's feelings
8. Which communication technique involves attempting to understand the
patient's perspective without judgment?
A) Empathy
B) Clarification
C) Summarization
D) Active listening