WGU C432 Pre- assessment Questions and Answers Graded A+

A home health agency provides care primarily to Medicare consumers. The agency is considering expanding the range of services offered. What is one reason this agency would be considering this strategy? Ans To diversify its payer mix A hospital's chief executive officer (CEO) suddenly becomes critically ill at a pivotal stage of the hospital's building a new wing due to open in one month. The board decided to activate the succession plan. Why would the hospital have initiated this strategy? To provide stability in hospital leadership Ans To provide stability in hospital leadership A hospital board has expressed concerns about the hospital's high nurse turnover rates. To address the issue leadership has made a number of changes. The HR department has developed a plan to offset this concern by proposing the following goals: Ans Decrease nurse to patient ratios by 20% A hospital has created a proposed project charter that includes the hospital's timeline and milestones. What is a benefit of including these in the charter? Ans It provides a tool to benchmark progress. A hospital's strategic plan involves looking at opportunities to enhance its radiology services. The hospital wants to purchase a portable, compact, movable MRI machine that does not enclose patients. A market analysis has confirmed that consumer demand supports this strategic plan. Which type of market and competitive advantage strategy is being used in this SWOT analysis? Ans A broad customer base, differentiation strategy A nursing home administrator is concerned about the number of falls occurring at the facility and wants to reduce falls by 10% over the next six months. Which tool is appropriate to evaluate this outcome? Ans Dashboards The chief executive officer of a healthcare system wants to know how effective its branding strategy is. The CEO is given the annual report, including the following portion: Ans Good will and intangible assets A CEO is interested in rewriting the organization's mission statement and has requested the annual statement for review. In which item on the above annual report is the mission statement found? Ans Item 1