Epic Test Questions with correct
Answers
Which record stores information about the person responsible for the balance on
charges? - ANSWER Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
ANSWER plan;ID
True or False: A patient can have more than one guarantor account. - ANSWER True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B) Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - ANSWER A, B, C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? -
ANSWER Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician - ANSWER True
You are updating a patient's registration information. That patient hands you her new
insurance card. You look for the insurance in the system but can't find it. What should
you do?
A) Select a coverage with the closest name
B) Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - ANSWER C
Which of the following payment types can be partially refunded using the POS Refund
module?
A) Check
B) Credit Card
C)Cash - ANSWER Cash
True or False: The front desk user can use the POS Refund module to issue a refund
from a last week's visit. - ANSWER False
, True or False: It is possible to refund payments collected at the front desk the same day
they are collected. - ANSWER True
What is the purpose of counting the number of bills and recording the check and their
amounts? - ANSWER Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer
with the money posted in the system? - ANSWER Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A,B
Can enter charges that will post in Hospital Billing
A) Charge Router Charge Entry
B)PB Charge Entry - ANSWER A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER B
Can enter a price override
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A,B
True or False: Each Charge entry batch contains only one charge entry session -
ANSWER False
True or False: Each Charge entry batch only contains information for one patient's
charges - ANSWER False
True or False: One charge ticket is the equivalent of one charge entry session -
ANSWER True
Name two ways of entering a diagnosis code in the code field on the Charge Entry form.
- ANSWER Code or Description
Answers
Which record stores information about the person responsible for the balance on
charges? - ANSWER Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
ANSWER plan;ID
True or False: A patient can have more than one guarantor account. - ANSWER True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B) Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - ANSWER A, B, C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? -
ANSWER Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician - ANSWER True
You are updating a patient's registration information. That patient hands you her new
insurance card. You look for the insurance in the system but can't find it. What should
you do?
A) Select a coverage with the closest name
B) Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - ANSWER C
Which of the following payment types can be partially refunded using the POS Refund
module?
A) Check
B) Credit Card
C)Cash - ANSWER Cash
True or False: The front desk user can use the POS Refund module to issue a refund
from a last week's visit. - ANSWER False
, True or False: It is possible to refund payments collected at the front desk the same day
they are collected. - ANSWER True
What is the purpose of counting the number of bills and recording the check and their
amounts? - ANSWER Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer
with the money posted in the system? - ANSWER Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A,B
Can enter charges that will post in Hospital Billing
A) Charge Router Charge Entry
B)PB Charge Entry - ANSWER A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER B
Can enter a price override
A)Charge Router Charge Entry
B)PB Charge Entry - ANSWER A,B
True or False: Each Charge entry batch contains only one charge entry session -
ANSWER False
True or False: Each Charge entry batch only contains information for one patient's
charges - ANSWER False
True or False: One charge ticket is the equivalent of one charge entry session -
ANSWER True
Name two ways of entering a diagnosis code in the code field on the Charge Entry form.
- ANSWER Code or Description
