NURS1201 EXAM:THERAPEUTIC COMMUNICATION
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
MULTIPLE CHOICE
The nurse’s ability to interpret communication effectively in the mental health setting
depends mostly on:
a.
How well the client communicates
b.
The nurse’s relationship with the client
c.
The nurse’s understanding of mental health disorders
d.
The nurse’s ability to listen to and observe the client’s verbal and
nonverbal messages
ANS: D
Accurate interpretation of the client’s communication cannot occur if the nurse does not listen
to and observe the client. It is not dependent on how well the client communicates because the
nurse has no control over the client. The nurse’s relationship with the client and
understanding of mental health disorders are important but will not supersede good
observation and listening.
PTS: 1 DIF: Cognitive Level: Comprehension REF: p. 107
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
Which nurse response is the best example of the therapeutic principle of respect?
a.
“I’m interested in what you have to say.”
b.
“Describe how you are feeling for me.”
, NURS1201 EXAM:THERAPEUTIC COMMUNICATION
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
c.
“I hear how worried you are about your future and can imagine how you feel.”
d.
“You signed a contract stating that you would let me know when you have
those thoughts.”
ANS: C
Although all of these responses are examples of therapeutic principles, this option best
describes respect because it shows consideration and acceptance. The other options convey
interest, the principle of concreteness, and honesty.
PTS: 1 DIF: Cognitive Level: Application REF: p. 108
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
A female client is being discharged from an inpatient mental health unit after receiving
treatment for bipolar disorder. She has responded well to treatment but voices concern about
going home and maintaining balance in her life. The client would benefit most by a
response from the nurse that conveyed the therapeutic communication principle of:
a.
Permission
b.
Respect
c.
Interest
d.
Protection
ANS: D
A protective response, such as “Let’s look together again at what we have planned for you
when you go home,” will help the client feel more confident in her ability to do well once she
, NURS1201 EXAM:THERAPEUTIC COMMUNICATION
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
is discharged. The other options are examples of therapeutic principles but do not address the
needs of this client at this time.
PTS: 1 DIF: Cognitive Level: Application REF: p. 108
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
A nurse has just graduated from nursing school and has been hired on a mental health unit.
The nurse wants to practice good communication skills with clients but knows that a
mistake made by many new nurses in trying to communicate effectively involves:
a.
Focusing
b.
Parroting
c.
Restating
d.
Clarifying
ANS: B
Parroting is the extreme form of the therapeutic communication skill of restating. It becomes
very annoying to clients when the nurse continually repeats the client’s statements in an
attempt to show understanding of the client’s message. The other options are therapeutic
communication skills.
PTS: 1 DIF: Cognitive Level: Knowledge REF: p. 112
OBJ: 7 TOP: Nontherapeutic Messages
KEY: Nursing Process Step: Planning MSC: Client Needs: Psychosocial Integrity
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
MULTIPLE CHOICE
The nurse’s ability to interpret communication effectively in the mental health setting
depends mostly on:
a.
How well the client communicates
b.
The nurse’s relationship with the client
c.
The nurse’s understanding of mental health disorders
d.
The nurse’s ability to listen to and observe the client’s verbal and
nonverbal messages
ANS: D
Accurate interpretation of the client’s communication cannot occur if the nurse does not listen
to and observe the client. It is not dependent on how well the client communicates because the
nurse has no control over the client. The nurse’s relationship with the client and
understanding of mental health disorders are important but will not supersede good
observation and listening.
PTS: 1 DIF: Cognitive Level: Comprehension REF: p. 107
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
Which nurse response is the best example of the therapeutic principle of respect?
a.
“I’m interested in what you have to say.”
b.
“Describe how you are feeling for me.”
, NURS1201 EXAM:THERAPEUTIC COMMUNICATION
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
c.
“I hear how worried you are about your future and can imagine how you feel.”
d.
“You signed a contract stating that you would let me know when you have
those thoughts.”
ANS: C
Although all of these responses are examples of therapeutic principles, this option best
describes respect because it shows consideration and acceptance. The other options convey
interest, the principle of concreteness, and honesty.
PTS: 1 DIF: Cognitive Level: Application REF: p. 108
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
A female client is being discharged from an inpatient mental health unit after receiving
treatment for bipolar disorder. She has responded well to treatment but voices concern about
going home and maintaining balance in her life. The client would benefit most by a
response from the nurse that conveyed the therapeutic communication principle of:
a.
Permission
b.
Respect
c.
Interest
d.
Protection
ANS: D
A protective response, such as “Let’s look together again at what we have planned for you
when you go home,” will help the client feel more confident in her ability to do well once she
, NURS1201 EXAM:THERAPEUTIC COMMUNICATION
QUESTIONS WITH ANSWERS 2023 A+ ASSUARED
SUCCESS
is discharged. The other options are examples of therapeutic principles but do not address the
needs of this client at this time.
PTS: 1 DIF: Cognitive Level: Application REF: p. 108
OBJ: 6 TOP: Therapeutic Communication Skills
KEY: Nursing Process Step: Intervention MSC: Client Needs: Psychosocial Integrity
A nurse has just graduated from nursing school and has been hired on a mental health unit.
The nurse wants to practice good communication skills with clients but knows that a
mistake made by many new nurses in trying to communicate effectively involves:
a.
Focusing
b.
Parroting
c.
Restating
d.
Clarifying
ANS: B
Parroting is the extreme form of the therapeutic communication skill of restating. It becomes
very annoying to clients when the nurse continually repeats the client’s statements in an
attempt to show understanding of the client’s message. The other options are therapeutic
communication skills.
PTS: 1 DIF: Cognitive Level: Knowledge REF: p. 112
OBJ: 7 TOP: Nontherapeutic Messages
KEY: Nursing Process Step: Planning MSC: Client Needs: Psychosocial Integrity
