Test Prep – WGU C483 - Principles of
Management -
Delivery of products or services
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with?
Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
Profit margins are increased.
What happens when an effective value chain is created?
Choose 1 answer
Profit margins are increased.
A mission statement is developed.
Customized products are standardized.
Total quality management is not required.
Analysis of external opportunities and threats
Industry and market analysis, competitor analysis, and social analysis are examples of
which step in the strategic planning process?
Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
Strengths
Skilled management, positive cash flow, and well-known brands are examples of which
component of the SWOT analysis?
Threats
Strengths
Weaknesses
Opportunities
Core competencies
What denotes skills or expertise in an activity that constitutes the roots of
competitiveness in an organization?
Choose 1 answer
Strategic values
Core competencies
Products and services
Opportunities and threats
,Suppliers can reduce manufacturing time and increase product quality.
According to Michael Porter's competitive environment model, how can suppliers
influence strategic planning?
Suppliers can reduce the threat from substitute products.
Suppliers can reduce the numbers of new entrants in the market.
Suppliers can reduce manufacturing time and increase product quality.
Suppliers can reduce technological, demographic, and legal threats in the environment.
Differentiation
A company offers unique products in its industry to create a competitive advantage.
Which type of strategy is the company using?
Valorization
Differentiation
Customization
Standardization
Vertical integration
Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting
company with news, cable, and entertainment networks. Happy Inc. recently acquired
BCD in hopes of boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their
distribution network?
Choose 1 answer
Vertical integration
Strategic alliances
Networking
Horizontal benchmarking
Strategic vision
A local business has provided services to its customers for 40 years. The business's
mission is "To give our customers the best service in town." The owner of the business
has had a long-standing dream to franchise the business and become the best provider
of its service in the United States.
What describes the owner's dream?
Choose 1 answer
Strategic vision
Strategic mission
Strategic planning
Strategic management
Developing a strategic mission
What is the first step of organizational strategic planning?
Choose 1 answer
Developing operational goals
, Developing internal strengths
Developing a strategic mission
Developing external opportunities
Six Sigma
The introduction of statistical tools to analyze the causes of product defects is
associated with which quality improvement approach?
Six Sigma
Flexible Process
Customer Process
Quality Customization
To revolutionize key organizational systems and processes
What is the principal idea of reengineering?
Choose 1 answer
To analyze system failures
To focus on creating two-way exchanges with customers
To revolutionize key organizational systems and processes
To improve total quality in all businesses for the benefit of producers and consumers
Less than 3.4
How many defects per million are there at Six Sigma, assuming a product or process is
defect-free 99.99966% of the time?
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
To take action to accomplish the transformation
What is the last step to Deming's 14 points of quality management?
To cease dependence on mass inspection
To break down barriers among departments
To evaluate options provided by management
To take action to accomplish the transformation
Quality Assurance
Process checklists and project audits are components of which management process?
Choose 1 answer
Quality Control
Quality Assurance
Quality Cooperative
Quality Collaboration
To measure effectiveness of an organization's quality management system
What is the main objective of an internal quality audit?
To gauge the quality of human resources
To assess the quality of control process failures
Management -
Delivery of products or services
A value chain is the sequence of activities that begins with raw materials.
What result does a value chain end with?
Choose 1 answer
Supply and demand
Operations and logistics
Outsourcing or insourcing
Delivery of products or services
Profit margins are increased.
What happens when an effective value chain is created?
Choose 1 answer
Profit margins are increased.
A mission statement is developed.
Customized products are standardized.
Total quality management is not required.
Analysis of external opportunities and threats
Industry and market analysis, competitor analysis, and social analysis are examples of
which step in the strategic planning process?
Analysis of mission, vision, and goals
Analysis of management implementation
Analysis of external opportunities and threats
Analysis of internal strengths and weaknesses
Strengths
Skilled management, positive cash flow, and well-known brands are examples of which
component of the SWOT analysis?
Threats
Strengths
Weaknesses
Opportunities
Core competencies
What denotes skills or expertise in an activity that constitutes the roots of
competitiveness in an organization?
Choose 1 answer
Strategic values
Core competencies
Products and services
Opportunities and threats
,Suppliers can reduce manufacturing time and increase product quality.
According to Michael Porter's competitive environment model, how can suppliers
influence strategic planning?
Suppliers can reduce the threat from substitute products.
Suppliers can reduce the numbers of new entrants in the market.
Suppliers can reduce manufacturing time and increase product quality.
Suppliers can reduce technological, demographic, and legal threats in the environment.
Differentiation
A company offers unique products in its industry to create a competitive advantage.
Which type of strategy is the company using?
Valorization
Differentiation
Customization
Standardization
Vertical integration
Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting
company with news, cable, and entertainment networks. Happy Inc. recently acquired
BCD in hopes of boosting its primary business of family entertainment.
Which type of corporate strategy is represented by Happy Inc.'s purchase of their
distribution network?
Choose 1 answer
Vertical integration
Strategic alliances
Networking
Horizontal benchmarking
Strategic vision
A local business has provided services to its customers for 40 years. The business's
mission is "To give our customers the best service in town." The owner of the business
has had a long-standing dream to franchise the business and become the best provider
of its service in the United States.
What describes the owner's dream?
Choose 1 answer
Strategic vision
Strategic mission
Strategic planning
Strategic management
Developing a strategic mission
What is the first step of organizational strategic planning?
Choose 1 answer
Developing operational goals
, Developing internal strengths
Developing a strategic mission
Developing external opportunities
Six Sigma
The introduction of statistical tools to analyze the causes of product defects is
associated with which quality improvement approach?
Six Sigma
Flexible Process
Customer Process
Quality Customization
To revolutionize key organizational systems and processes
What is the principal idea of reengineering?
Choose 1 answer
To analyze system failures
To focus on creating two-way exchanges with customers
To revolutionize key organizational systems and processes
To improve total quality in all businesses for the benefit of producers and consumers
Less than 3.4
How many defects per million are there at Six Sigma, assuming a product or process is
defect-free 99.99966% of the time?
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
To take action to accomplish the transformation
What is the last step to Deming's 14 points of quality management?
To cease dependence on mass inspection
To break down barriers among departments
To evaluate options provided by management
To take action to accomplish the transformation
Quality Assurance
Process checklists and project audits are components of which management process?
Choose 1 answer
Quality Control
Quality Assurance
Quality Cooperative
Quality Collaboration
To measure effectiveness of an organization's quality management system
What is the main objective of an internal quality audit?
To gauge the quality of human resources
To assess the quality of control process failures
