NSG 6021 Missed Communication and the Patient Portal MN507 Unit 7 Topic 2

Missed Communication and the Patient Portal This case study was based on patient provider communication. It analyzes how healthcare information is communicated via online. It makes healthcare data more readily available to all individuals. It allows patients to access their visit summaries, health history, physicals, immunizations, and request refills along with making appointments (Lyles et al. 2013). Within this study, Annie had provided the clinic with a urinalysis and was notified later with results via email. A prescription call from the pharmacy was generated due to the lab results from the provider. However, she reported before discharging that she needed a refill for her heart medication. Via the patient portal, Annie received an email with lab results that proved she had a UTI. Even though Annie had no symptoms, she understood the need to acquire the prescription for th