MGT 2203 EXAM:leadership ch 14 QUESTIONS
WITH CORRECT ANSWERS AND
EXPLANATIONS
MULTIPLE CHOICE
1. The staff members in a local Emergency Department are
experiencing stress and burnout as the result of excessive
overtime. The staff decides to unionize to negotiate for better
working conditions. The increase in unionization within health care
may be attributed to the:
a. movement from being “blue-collar
workers” to being “knowledge
workers.”
b. excess profits in health care.
c. level of risk that exists for health
care.
d. number of people who are
involved in
health care.
ANS: D
As technology replaces unskilled workers, fewer workers are available
for trade- union organizing, which has led to declines in union
memberships. Nurses represent a large pool of workers who may be
available for union organizing in the face of the declining pool
available elsewhere.
TOP: AONE competency: Business Skills
2. The Emergency Department nurses’ decision to
organize for the purpose of collective bargaining is being driven by a
desire to:
a. establish the staffing pattern that
will
be used.
b. determine the hours that one is
willing
to work.
c. create a professional practice
environment.
d. protect against arbitrary discipline
and
termination.
ANS: C
Historically, nurses were reluctant to unionize. However, concern with
safety of care and quality of care, especially when tension is present in
a work environment, makes unionization more desirable. US Supreme
,MGT 2203 EXAM:leadership ch 14 QUESTIONS
WITH CORRECT ANSWERS AND
EXPLANATIONS
Court rulings have provided for RN-only units and protection to
practice according to what the profession and licensure status require
nurses to do.
TOP: AONE competency: Business Skills
3. The Emergency Department staff decides to use a collective
, MGT 2203 EXAM:leadership ch 14 QUESTIONS
WITH CORRECT ANSWERS AND
EXPLANATIONS
bargaining model for negotiation rather than a traditional trade union
model. A traditional trade union model is characterized by:
a. positional conflict.
b. management support of labor’s
initiatives.
c. a spirit of trust between
management
and labor.
d. an ability to resolve complaints.
ANS: A
Collective bargaining encompasses management support of labor’s
initiative, a spirit of trust between labor and management, and
resolution of problems. It replaces the positional conflict that has been
associated with traditional trade unions. Models such as the interest-
based problem solving (IBPS) model seek to avoid positional conflicts
such as those between labor and management that do not take into
account the opposing party in any way.
TOP: AONE competency: Business Skills
4. The chief nursing officer utilizes the hospital’s workplace
advocacy to help the overwhelmed Emergency Department staff.
Workplace Advocacy is designed to assist nurses by:
a. creating professional practice
climates
in their institutions.
b. equipping them to practice in a
rapidly
changing environment.
c. negotiating employment
contracts.
d. representing them in labor-
management disputes.
ANS: B
Workplace advocacy encompasses a number of activities that enable
nurses to control the practice of nursing and to address challenges that
they face in the practice setting. These activities include career
development, employment rights, employment opportunities, and the
labor-management relationship. The aim of workplace advocacy is to
proactively equip nurses to practice within a rapidly changing
environment, rather than to negotiate contracts or provide
representation in employment disputes.
TOP: AONE competency: Business Skills
WITH CORRECT ANSWERS AND
EXPLANATIONS
MULTIPLE CHOICE
1. The staff members in a local Emergency Department are
experiencing stress and burnout as the result of excessive
overtime. The staff decides to unionize to negotiate for better
working conditions. The increase in unionization within health care
may be attributed to the:
a. movement from being “blue-collar
workers” to being “knowledge
workers.”
b. excess profits in health care.
c. level of risk that exists for health
care.
d. number of people who are
involved in
health care.
ANS: D
As technology replaces unskilled workers, fewer workers are available
for trade- union organizing, which has led to declines in union
memberships. Nurses represent a large pool of workers who may be
available for union organizing in the face of the declining pool
available elsewhere.
TOP: AONE competency: Business Skills
2. The Emergency Department nurses’ decision to
organize for the purpose of collective bargaining is being driven by a
desire to:
a. establish the staffing pattern that
will
be used.
b. determine the hours that one is
willing
to work.
c. create a professional practice
environment.
d. protect against arbitrary discipline
and
termination.
ANS: C
Historically, nurses were reluctant to unionize. However, concern with
safety of care and quality of care, especially when tension is present in
a work environment, makes unionization more desirable. US Supreme
,MGT 2203 EXAM:leadership ch 14 QUESTIONS
WITH CORRECT ANSWERS AND
EXPLANATIONS
Court rulings have provided for RN-only units and protection to
practice according to what the profession and licensure status require
nurses to do.
TOP: AONE competency: Business Skills
3. The Emergency Department staff decides to use a collective
, MGT 2203 EXAM:leadership ch 14 QUESTIONS
WITH CORRECT ANSWERS AND
EXPLANATIONS
bargaining model for negotiation rather than a traditional trade union
model. A traditional trade union model is characterized by:
a. positional conflict.
b. management support of labor’s
initiatives.
c. a spirit of trust between
management
and labor.
d. an ability to resolve complaints.
ANS: A
Collective bargaining encompasses management support of labor’s
initiative, a spirit of trust between labor and management, and
resolution of problems. It replaces the positional conflict that has been
associated with traditional trade unions. Models such as the interest-
based problem solving (IBPS) model seek to avoid positional conflicts
such as those between labor and management that do not take into
account the opposing party in any way.
TOP: AONE competency: Business Skills
4. The chief nursing officer utilizes the hospital’s workplace
advocacy to help the overwhelmed Emergency Department staff.
Workplace Advocacy is designed to assist nurses by:
a. creating professional practice
climates
in their institutions.
b. equipping them to practice in a
rapidly
changing environment.
c. negotiating employment
contracts.
d. representing them in labor-
management disputes.
ANS: B
Workplace advocacy encompasses a number of activities that enable
nurses to control the practice of nursing and to address challenges that
they face in the practice setting. These activities include career
development, employment rights, employment opportunities, and the
labor-management relationship. The aim of workplace advocacy is to
proactively equip nurses to practice within a rapidly changing
environment, rather than to negotiate contracts or provide
representation in employment disputes.
TOP: AONE competency: Business Skills
