Question
Uber, the ride-sharing company, has been hit by various scandals that have led to the co-founder having to resign as CEO, Board members resigning and significant public relations damage.
The new CEO of Uber (Dara Khosrowshahi) has a big job on his hands.
In terms of McKinsey’s 7-S framework, which of the following best describes how the new CEO needs to approach the staff dimension as he implements change at the company?
A) Consider whether the decentralised model for Uber should be moved to one that is more centralised.
B) Resolve inter-group conflicts and build a consensus for change that is embedded with effective communication.
C) Improve the speed of feedback from customers to better understand which strategies need to be modified.
D) Remove obstacles that are causing Uber staff to resist or ignore the change process that needs to be implemented.
Which of the following is best describes a key benefit in relation to the 7-S category of systems when implementing strategy?
A) It provides an accurate view of the cost-benefit outcomes of the strategy.
B) It gives management timely feedback on the effectiveness of the implementation.
C) It enables analysis of big data and make modifications to operations without disrupting implementation.
D) It ensures that logistics and disribution doesn't stop while employees are occupied delivering implementation projects.
When monitoring strategy implementation, there is the risk that early initiatives could fail to produce the desired results, or that the implementation time frame starts to drift out.
Which of the following actions can best help prevent this?
A) Timely feedback.
B) Organic systems.
C) Strong management.
D) Strong shared values.
"Super Market 11" operating in Australia has achieved the success that is attributable to the successful integration by the company of McKinsey's 7s factors.
Two features of Super Market 11 operations are as follows:
1. The strategic positioning of its warehouses or 'Supercentres', which can serve many stores, and time scheduling so that one truck can service many stores in a single journey.
2. The use of computers and the internet to reduce inventories and waste (non-sold stocks) and to speed up the deliveries.
Which of the 7S factors below do these operational features illustrate?
A) Skills & Strategy
B) Strategy & Systems
C) Systems & Structured.
D) Structure & Shared Values
, Question
The 7-S framework, developed by McKinsey & Company in the 1980s, presents implementation as interconnected and complex.
Which statement below most accurately describes the primary objective of implementing the 7 -S framework?
A) These components will either support and reinforce each other to accelerate improvement or undermine performance and drag each other down.
B) 7-S documents your current situation and where you aim to be and creates an action plan that measures and prioritises your tasks.
C) Illustrates a useful way of thinking about the organisation, using different perspectives to ensure that a particular strategy is prioritised.
D) It highlights the importance of aligning many different components of an organisation and considering each in the strategic implementation process.
The 7 S framework stresses that an organisation should select and adapt a structure that enables operational tasks to be performed in the simplest fashion, and that the primary driver in this selection should be an organisation's purpose or missio
Which of the following statements below best describes what these drivers could be?
A) Tall, Flat, Partnership, Company, Unit Trust.
B) Environment, Strategy, Size, People and Culture, Centralised.
C) Size, People and Culture, Technology, Environment and Strategy.
D) Strategy, Tall, Flat, People and Culture, Size.
It is important for organisations to consider whether employees are more likely to be competitive or cooperative when implementing strategy and whether leaders are more participative or directive.
Which of the 7-S categories is this related to?
A) Style
B) Staff
C) Skills
D) Structure
As highlighted in the 7-S framework, having a good fit between an organisation’s strategy and its culture is a prerequisite to strategy implementation.
Which of the following actions taken by management represents a poor fit?
A) Managers being committed to specific operating practices.
B) Managers convincing employees that the implementation is not cosmetic or superficial.
C) The use of inclusive communication as a means of gaining employee buy-in to the implementation process.
D) Encouraging a results-oriented culture that inspires people to do their best and is conducive to superior execution.
Due to increasing competition from overseas imports in Australia, Conway Manufacturing, an organisation that manufactures garden equipment, is considering shifting to the premium customised equipment segment, which involves 'features inn
Using the 7s framework, which statement below represents how 'the staffing component' can be an issue in strategy implementation?
, Question
In the McKinsey 7-S framework, which one of the following refers to the more tangible elements of a business, like strategy documents and mission statements that the company uses to inform its decisions?
A) Soft elements
B) Hard elements
C) Visual elements
D) Strategic elements
McKinsey's 7-S framework utilises 7 elements in order to ensure proper alignment and implementation.
Which answer below answers the following key question - "Where are the lines of communication explicit?
A) Staff.
B) Systems.
C) Structure.
D) Strategy.
According to 7-S framework developed by Peters and Waterman of McKinsey & Co, what is considered to be at the centre of the framework?
A) Systems
B) Staff
C) Shared Values
D) Strategy
Which one of the following describes a characteristic of an agile organisation?
A) Senior leadership able to act rapidly to direct change.
B) Teams accountable for specific stages of development.
C) The presence of active, empowered communities of practice.
D) Structures to support the building of expertise within departments.
A lean start-up is an organisation that specifically aims to be fast, agile, quick-thinking, and quick-acting, with the aims of optimising efficiency in all its value-added activities and eliminating non-value-adding activities.
Which one of the following statements about lean start-ups is most likely correct?
A) The basis of lean start-ups is the need to learn
, Question
Blue Hat is a medium-sized software company that provides a project management service to corporate clients.
The company started by offering services based on traditional project management methodologies, but has recently found that newer, agile methodologies are now much more in demand, and is now re-skilling its employees to offer these service
Which of the following strategy processes best categorises this case?
A) Systemic
B) Classical
C) Processual
D) Evolutionary
White Hat is a small internet security company that provides a notification service to subscribers to alert them if their email address has become a target for hackers.
The company started by offering paid security services, and added the free subscription-based service, as this also served the purpose of testing White Hat’s own software.
This provides the benefit of strengthening the company’s paid services.
Which of the following strategy processes best categorises this case?
A) Systemic
B) Classical
C) Processual
D) Evolutionary
Japan Airlines was in deep financial trouble when Kazuo Inamori was asked to become CEO.
The airline operated as a government division for over thirty years before being privatised.
However, Inamori found that the company still operated as a government department.
The management style was bureaucratic and seemed ill-equipped to deal with macro-environmental shocks such as the 9-11 attacks in 2001 and the financial crisis in 2008.
The company was accustomed to operating in a heavily regulated industry, however, made some poor strategic choices regarding aircraft fleet purchases which deepened their problems.
Which approach to strategy had Japan Airlines been using until Inamori came to join the company?
A) Classical
B) Systemic
C) Processual
D) Evolutionary
Uber, the ride-sharing company, has been hit by various scandals that have led to the co-founder having to resign as CEO, Board members resigning and significant public relations damage.
The new CEO of Uber (Dara Khosrowshahi) has a big job on his hands.
In terms of McKinsey’s 7-S framework, which of the following best describes how the new CEO needs to approach the staff dimension as he implements change at the company?
A) Consider whether the decentralised model for Uber should be moved to one that is more centralised.
B) Resolve inter-group conflicts and build a consensus for change that is embedded with effective communication.
C) Improve the speed of feedback from customers to better understand which strategies need to be modified.
D) Remove obstacles that are causing Uber staff to resist or ignore the change process that needs to be implemented.
Which of the following is best describes a key benefit in relation to the 7-S category of systems when implementing strategy?
A) It provides an accurate view of the cost-benefit outcomes of the strategy.
B) It gives management timely feedback on the effectiveness of the implementation.
C) It enables analysis of big data and make modifications to operations without disrupting implementation.
D) It ensures that logistics and disribution doesn't stop while employees are occupied delivering implementation projects.
When monitoring strategy implementation, there is the risk that early initiatives could fail to produce the desired results, or that the implementation time frame starts to drift out.
Which of the following actions can best help prevent this?
A) Timely feedback.
B) Organic systems.
C) Strong management.
D) Strong shared values.
"Super Market 11" operating in Australia has achieved the success that is attributable to the successful integration by the company of McKinsey's 7s factors.
Two features of Super Market 11 operations are as follows:
1. The strategic positioning of its warehouses or 'Supercentres', which can serve many stores, and time scheduling so that one truck can service many stores in a single journey.
2. The use of computers and the internet to reduce inventories and waste (non-sold stocks) and to speed up the deliveries.
Which of the 7S factors below do these operational features illustrate?
A) Skills & Strategy
B) Strategy & Systems
C) Systems & Structured.
D) Structure & Shared Values
, Question
The 7-S framework, developed by McKinsey & Company in the 1980s, presents implementation as interconnected and complex.
Which statement below most accurately describes the primary objective of implementing the 7 -S framework?
A) These components will either support and reinforce each other to accelerate improvement or undermine performance and drag each other down.
B) 7-S documents your current situation and where you aim to be and creates an action plan that measures and prioritises your tasks.
C) Illustrates a useful way of thinking about the organisation, using different perspectives to ensure that a particular strategy is prioritised.
D) It highlights the importance of aligning many different components of an organisation and considering each in the strategic implementation process.
The 7 S framework stresses that an organisation should select and adapt a structure that enables operational tasks to be performed in the simplest fashion, and that the primary driver in this selection should be an organisation's purpose or missio
Which of the following statements below best describes what these drivers could be?
A) Tall, Flat, Partnership, Company, Unit Trust.
B) Environment, Strategy, Size, People and Culture, Centralised.
C) Size, People and Culture, Technology, Environment and Strategy.
D) Strategy, Tall, Flat, People and Culture, Size.
It is important for organisations to consider whether employees are more likely to be competitive or cooperative when implementing strategy and whether leaders are more participative or directive.
Which of the 7-S categories is this related to?
A) Style
B) Staff
C) Skills
D) Structure
As highlighted in the 7-S framework, having a good fit between an organisation’s strategy and its culture is a prerequisite to strategy implementation.
Which of the following actions taken by management represents a poor fit?
A) Managers being committed to specific operating practices.
B) Managers convincing employees that the implementation is not cosmetic or superficial.
C) The use of inclusive communication as a means of gaining employee buy-in to the implementation process.
D) Encouraging a results-oriented culture that inspires people to do their best and is conducive to superior execution.
Due to increasing competition from overseas imports in Australia, Conway Manufacturing, an organisation that manufactures garden equipment, is considering shifting to the premium customised equipment segment, which involves 'features inn
Using the 7s framework, which statement below represents how 'the staffing component' can be an issue in strategy implementation?
, Question
In the McKinsey 7-S framework, which one of the following refers to the more tangible elements of a business, like strategy documents and mission statements that the company uses to inform its decisions?
A) Soft elements
B) Hard elements
C) Visual elements
D) Strategic elements
McKinsey's 7-S framework utilises 7 elements in order to ensure proper alignment and implementation.
Which answer below answers the following key question - "Where are the lines of communication explicit?
A) Staff.
B) Systems.
C) Structure.
D) Strategy.
According to 7-S framework developed by Peters and Waterman of McKinsey & Co, what is considered to be at the centre of the framework?
A) Systems
B) Staff
C) Shared Values
D) Strategy
Which one of the following describes a characteristic of an agile organisation?
A) Senior leadership able to act rapidly to direct change.
B) Teams accountable for specific stages of development.
C) The presence of active, empowered communities of practice.
D) Structures to support the building of expertise within departments.
A lean start-up is an organisation that specifically aims to be fast, agile, quick-thinking, and quick-acting, with the aims of optimising efficiency in all its value-added activities and eliminating non-value-adding activities.
Which one of the following statements about lean start-ups is most likely correct?
A) The basis of lean start-ups is the need to learn
, Question
Blue Hat is a medium-sized software company that provides a project management service to corporate clients.
The company started by offering services based on traditional project management methodologies, but has recently found that newer, agile methodologies are now much more in demand, and is now re-skilling its employees to offer these service
Which of the following strategy processes best categorises this case?
A) Systemic
B) Classical
C) Processual
D) Evolutionary
White Hat is a small internet security company that provides a notification service to subscribers to alert them if their email address has become a target for hackers.
The company started by offering paid security services, and added the free subscription-based service, as this also served the purpose of testing White Hat’s own software.
This provides the benefit of strengthening the company’s paid services.
Which of the following strategy processes best categorises this case?
A) Systemic
B) Classical
C) Processual
D) Evolutionary
Japan Airlines was in deep financial trouble when Kazuo Inamori was asked to become CEO.
The airline operated as a government division for over thirty years before being privatised.
However, Inamori found that the company still operated as a government department.
The management style was bureaucratic and seemed ill-equipped to deal with macro-environmental shocks such as the 9-11 attacks in 2001 and the financial crisis in 2008.
The company was accustomed to operating in a heavily regulated industry, however, made some poor strategic choices regarding aircraft fleet purchases which deepened their problems.
Which approach to strategy had Japan Airlines been using until Inamori came to join the company?
A) Classical
B) Systemic
C) Processual
D) Evolutionary
