Summary Australia CPA Strategic Management Accounting Index M2 - S2 2023

Q/ Figure/
Module Part REF Index Knowledge of Questions Page Index
M2 Module 2: Information for decision-making
M2 Part A Types of Information needed for stakeholder decision-making 47
M2 Part A Information needs of stakeholders 47
M2 Part A Identifying users with different information needs 47
M2 Part A External stakeholders 48
M2 Part A Table 2.1 External stakeholders and their information needs 48 Table
M2 Part A Internal Stakeholders 48
M2 Part A Table 2.2 Internal stakeholders and their information needs 48 Table
M2 Part A Corporate social responsibility/integrated reporting 49
M2 Part A Stakeholder management 50
M2 Part A Figure 2.2 Stakeholder grid Two dimensions: Power and Interest 50 Figure
1. Keep satisfied
2. Key player
3. Minimal effort
M2 Part A Example 2.1 Stakeholder grid 4. Keep informed 51 Question
M2 Part A Stakeholder power - Mitchell 1997 51
M2 Part A Stakeholder risk management 52
Risk management process:
1. Identify threats
2. Assess their likelihood
M2 Part A 3. Determine their impact or consequence 52
M2 Part A Example 2.2 Evaluating the information needs of stakeholders Stakeholder management 52 Question
M2 Part A Example 2.3 Information for the board Stakeholder management 54 Question
M2 Part A Question 2.1 Kim Koelski (Pinewood Timbers Company) - board Stakeholder management 55 Question
M2 Part A Question 2.2 Kim Koelski (Pinewood Timbers Company) - internal management Stakeholder management 55 Question
M2 Part B Information, Information systems and their effect on organisational decision-making and performance 55
Impact of information systems on strategy formulation and
M2 Part B implementation 56
M2 Part B Costs and benefits of information 56
1. Input
2. Processing
3. Output
4. Feedback
M2 Part B Table 2.3 Functions of an information system 5. Control 56 Table
1. Transaction processing systems
2. Management accounting systems
3. Enterprise resource planning systems
4. Customer relationship management systems
5. Production planning and control systems
6. Decision support systems
M2 Part B Figure 2.3 Different types of information systems 7. Knowledge management systems 57 Figure
M2 Part B Transaction processing systems TPS 57
M2 Part B Management accounting systems MAS 57
M2 Part B Production planning and control systems MRP 58
M2 Part B Customer relationship management systems CRM 58
M2 Part B Enterprise resource planning systems ERP 59
M2 Part B Decision support systems DSS 59
M2 Part B Knowledge management systems KMS 59
M2 Part B Question 2.3 ERP system 7 types of information system - 3. ERP 60 Question
M2 Part B Question 2.4 Thaddeus & Smart 7 types of information system - ERP and CRM 60 Question
M2 Part B Sourcing, aggregating and integrating information 60
M2 Part B Table 2.4 Important external and internal sources of information Internal VS external information 60 Table
M2 Part B Table 2.5 Integrating information from different systems for decision-making 61 Table
M2 Part B Methods of aggregation and integration of information 61

1. Aggregating to get the bigger picture
2. Triangulating
3. Combining existing info. to create new measures
4. Aggregating to produce new, high-level summary
measures
M2 Part B Table 2.6 Common forms of aggregation 5. Aggregating where different info. is presented together 62 Table
M2 Part B Example 2.4 How sales data can be 'drilled down' 62 Question
M2 Part B Characteristics and limitations of Different kinds of information 63
1. Domain—external VS internal
2. Type—financial VS non-financial
M2 Part B Dimensions of information 3. Source—primary VS secondary 63
M2 Part B Financial versus non-financial information 63
M2 Part B Primary versus secondary sources of information 64
M2 Part B Limitations of different kinds of information 64
M2 Part B Security of information and ethics of information 64
1. Validity
M2 Part B Characteristics of information 2. Reliability 65
1. Comparability
2. Verifiability
3. Timeliness
M2 Part B Table 2.7 Qualitative information characteristics 4. Understandability 65 Table
M2 Part B Quality of information Wang and Strong 1996 66
1. Intrinsic
2. Contextual
3. Representational
M2 Part B Figure 2.4 Four-way classification of information 4. Accessibility 66 Figure
Information source, dimensions, qualitative
M2 Part B Example 2.5 Information assessment characteristics 66 Question