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CLASS 12 COMMERCE

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INDIAN PUBLISHERS
BUSINESS STUDIES
CHAPTER-1 CHAPTERWISE QUESTION PAPER
CLASS-12
2023-24

1. Yogesh Chaudhary has recently joined XYZ Ltd, a company manufacturing
refrigerators. He found that his department was under-staffed and other
departments were not cooperating with his department for smooth functioning
of the organization. Therefore, he ensured that his department has the
required number of employees and its cooperation with other departments is
improved. Identify the level at which Yogesh Chaudhary was working.
a) Middle level
b) Top level
c) Operational level
d) None of these
2. A Ltd., a leading Manufacturer of iron and steel decided to open up a new
branch in a remote area in Rajasthan. So that unemployed youth from the
rural areas could get same opportunities as those available in the urban
areas. This initiative has raised the standard of living of people in rural areas.
All children in these families are getting good education and these families are
also actively contributing to the nation building through their dedicated work.
Identify the objective e of management highlighted in the above mentioned
case.
a) Personal Objectives
b) Organizational Objectives
c) Social Objectives
d) All of these
3. A floor manager of a mall is a very good manager as he utilizes all the
functions of management to minimize cost of maintenance of his area. He
directs all the staff members under him to follow the targets and advises them
to put their efforts in the direction of achievement of these goals. Under his
guidance the employees admit that they learn a lot and are able to meet their
goals. This has led to an increase in their salaries. Identify the importance of
management highlighted above.
a) Management increases efficiency
b) Management helps in achieving group goals
c) Management helps in achieving personal objectives
d) All of these
4. A very innovative firm has decided to increase its sales. The company is good
but they have noticed that their growth has stagnated for the last couple of
years. The top management calls for an emergency meeting. For this they
have outlined a series of activities to be performed by each person. The
people are told the activities they have to perform. Thus the work is divided
among individuals. The efforts taken by the firm turn out to be very productive
for the organization and it gains huge profit. The newspapers and
management institutes also praise the company for its high standards of

, management. However as time passes the size of the organization grows and
thus they think of bringing another concept of management with a lot of
precision. This concept of management is not voluntary but rather based on a
lot of clear cut thinking in advance. The main idea is to reduce confusion
among the employees regarding any of the activities they have been
assigned. Identify the functions of management highlighted in the above lines
which the company follows.
a) Organising
b) Directing
c) Planning
d) Controlling
5. Management of X Ltd. Fulfills all its objectives and the organization is able to
work effectively and efficiently. It is using environment friendly methods of
production and disposing off the waste material either by recycling it or using
the same for landfill in such a manner that the aquatic life is not disturbed.
Thus it also provides employment opportunities to the disadvantaged sections
of the society. Identify the objective of management of Global Ltd. Which it
wants to fulfil by doing the above activities.
a) Social Objectives
b) Organizational Objectives
c) Personal Objectives
d) Social and Personal
6. Shiva Ltd. received a new order of 30,000 toys. Mr. Jogendra, the production
manager is expected to deliver goods in fifteen days otherwise the contract
will be null and void. To retain the customers, Jogendra outsourced the
production of 15,000 toys and delivered the order on time. The outsourcing of
production resulted in increase in cost by 50%. Shiva Ltd. uses environment
friendly methods of production and disposes off the waste material by either
recycling it or using the same for landfill in such a manner that the aquatic life
is not disturbed." Which concept of management is being adhered to here by
Mr. Jogendra?
a) Effectiveness
b) Efficiency
c) Both (a) and (b)
d) None of these
7. Assertion (A): Management is termed as a 'Process!
Reason (R): Management involves a series of inter-related functions, such as
planning, organising, staffing, directing and controlling.
a) Both Assertion (A) and Reason (R) are True and Reason (R) is the
correct explanation of Assertion (A).
b) Both Assertion (A) and Reason (R) are True and Reason (R) is not the
correct explanation of Assertion (A).
c) Assertion (A) is True but Reason (R) is False.
d) Assertion (A) is False but Reason (R) is True.
8. Assertion (A): Coordination acts as a binding force between departments and
ensures that all efforts are focused towards achieving organizational goals
Reason (R): Specialists in an organization usually think that they are only
qualified to evaluate, judge and decide according to their professional criteria
a) Both Assertion (A) and Reason (R) are True and Reason (R) is the
correct explanation of Assertion (A).

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Uploaded on
July 30, 2023
Number of pages
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