Sample Certification Exam
1. Which one of the following is a primary role of an emergency manager?
a. Incident commander.
b. Joint Information Center coordinator.
c. Program coordinator.
d. Shelter manager.
2. What would the emergency manager's role in mass care be?
a. Distributing emergency supplies.
b. Ensuring the proper organization provides meals.
c. Inspecting temporary housing facilities.
d. Supervising physical security for congregate shelters.
3. You are leading and influencing when you are doing all of the following
except
:
a. Encouraging someone else to assume the leadership role in the group.
b. Establishing partnerships with neighboring communities to share resources.
c. Inviting other members of the emergency management team to
discuss common goals.
d. Telling them that it is your way or not at all.
4. Effective delegation involves .
a. Determining that all credit goes to the team leader.
b. Ensuring that all tasks are equally distributed.
c. Ensuring that the person has the necessary authority to do the job properly.
d. Guaranteeing all employees have a chance to do the same task.
,5. What should a leader do when setting up implementation structures
to facilitate change?
a. Focus on interim systems because there will be time later to deal
with long-term impact.
b. Consider primarily long-term impacts because the short-term will take care
of itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the
highest levels of management.
6. During times of change, it is important for leaders to :
a. Make sure that they put the right spin on the situation, especially
when things are going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
d. Communicate first through actions, then words
7. Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority.
8. Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
, c. Make you vulnerable to your adversaries.
d. Undermine or erode trust.
9. The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
(b.) Make all contacts with the media.
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson.
10.If the community already has an emergency operations plan, the
emergency manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a
new one. (b.) Consider this part of the job done, and focus on other
activities.
(c.) Coordinate a unified effort with all those responsible to keep the plan
updated.
(d.) Let the people responsible for the various sections decide when and if
changes are needed.
11. Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document which of the
following records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports.
12. Anticipated emergency operations is a budget item consisting of estimates for
emergencies that may occur during the budget cycle. What type of data may be needed to
1. Which one of the following is a primary role of an emergency manager?
a. Incident commander.
b. Joint Information Center coordinator.
c. Program coordinator.
d. Shelter manager.
2. What would the emergency manager's role in mass care be?
a. Distributing emergency supplies.
b. Ensuring the proper organization provides meals.
c. Inspecting temporary housing facilities.
d. Supervising physical security for congregate shelters.
3. You are leading and influencing when you are doing all of the following
except
:
a. Encouraging someone else to assume the leadership role in the group.
b. Establishing partnerships with neighboring communities to share resources.
c. Inviting other members of the emergency management team to
discuss common goals.
d. Telling them that it is your way or not at all.
4. Effective delegation involves .
a. Determining that all credit goes to the team leader.
b. Ensuring that all tasks are equally distributed.
c. Ensuring that the person has the necessary authority to do the job properly.
d. Guaranteeing all employees have a chance to do the same task.
,5. What should a leader do when setting up implementation structures
to facilitate change?
a. Focus on interim systems because there will be time later to deal
with long-term impact.
b. Consider primarily long-term impacts because the short-term will take care
of itself.
c. Include representatives of all key stakeholder groups.
d. Place the greatest emphasis on how the change will impact the
highest levels of management.
6. During times of change, it is important for leaders to :
a. Make sure that they put the right spin on the situation, especially
when things are going badly.
b. Discourage stakeholders from expressing their misgivings.
c. Explain the situation once, then move on - don't dwell on it.
d. Communicate first through actions, then words
7. Airing your concerns about taking on a new commitment is likely to:
a. Build trust.
b. Erode trust.
c. Expand your capacity to trust.
d. Reduce your responsibility but enhance your authority.
8. Demonstrating conviction, courage, compassion, and community can:
a. Be used by a transformational leader to build trust.
b. Diminish your capacity for trusting others.
, c. Make you vulnerable to your adversaries.
d. Undermine or erode trust.
9. The emergency manager's role for media relations is to:
(a.) Ensure plans for this function are in place and up-to-date.
(b.) Make all contacts with the media.
(c.) Review and approve all releases.
(d.) Serve as the primary spokesperson.
10.If the community already has an emergency operations plan, the
emergency manager should:
(a.) Assume the plan is probably outdated, and proceed to develop a
new one. (b.) Consider this part of the job done, and focus on other
activities.
(c.) Coordinate a unified effort with all those responsible to keep the plan
updated.
(d.) Let the people responsible for the various sections decide when and if
changes are needed.
11. Documentation is a legal and administrative requirement for an emergency
management organization. As an emergency manager, you will document which of the
following records, except:
a. incident records.
b. mutual aid activities.
c. routine staffing records.
d. situation reports.
12. Anticipated emergency operations is a budget item consisting of estimates for
emergencies that may occur during the budget cycle. What type of data may be needed to
