Professional Healthcare -Emotional Intelligence
exam 2023/ 57 Questions and Answers/ Verified/
Graded A+
while developing emotional intelligence the best thing is to be ? - -self aware
-listen to understand and not to - -respond
-emotional intelligence is made out of - -self and social awareness and self and
relationship management
-"Your ability to recognize and understand emotions in yourself and others, and your
ability to use this awareness to manage your behavior and relationships" - -travis
bradberry
-if social awareness isn't mastered there is a less than 20% chance of being successful in
relationship management t/f - -true
-If self-awareness isn't mastered, there is less than a 5% chance of being successful in
self-management t/f - -true
-self and social awareness and self and relationship management - -are learned
capabilities that contribute effective performance at work
-emotional intelligence is the - -foundation for critical skills
-cognitive intelligence is:
emotional intelligence can: - -fixed from birth
developed and learned
, -"People with the highest levels of intelligence (IQ) outperform those with average IQs
just 20% of the time" t/f - -true
-people with average IQs outperform those with high IQs 70% of the time. t/f - -true
-sustained behavioral change only happens when there is what? - -strong desire to
change
-Why do smart people fail? - -only a very small percentage have to do with intellectual
abilities
EQ is the differentiating factor between great and average.
-IQ predicts _______ of success in a job
EQ predicts _________ of success - -1-20%
27-45%
-emotions that are fundamental to nursing practice - -influence professional
relationships
impact patient care decisions
affect HCPs at an intrapersonal level
-in nursing emotional intelligence is linked to - -quality clinical decision making
quality patient care & outcomes
improved interpersonal relationships
better management of emotions
employee retention
-when you have a high IQ you are able to - -better able to manage stress
increased productivity
decreased behavioral dysfunction in workplace
-understanding and modifying behaviors is critical for - -pt care
exam 2023/ 57 Questions and Answers/ Verified/
Graded A+
while developing emotional intelligence the best thing is to be ? - -self aware
-listen to understand and not to - -respond
-emotional intelligence is made out of - -self and social awareness and self and
relationship management
-"Your ability to recognize and understand emotions in yourself and others, and your
ability to use this awareness to manage your behavior and relationships" - -travis
bradberry
-if social awareness isn't mastered there is a less than 20% chance of being successful in
relationship management t/f - -true
-If self-awareness isn't mastered, there is less than a 5% chance of being successful in
self-management t/f - -true
-self and social awareness and self and relationship management - -are learned
capabilities that contribute effective performance at work
-emotional intelligence is the - -foundation for critical skills
-cognitive intelligence is:
emotional intelligence can: - -fixed from birth
developed and learned
, -"People with the highest levels of intelligence (IQ) outperform those with average IQs
just 20% of the time" t/f - -true
-people with average IQs outperform those with high IQs 70% of the time. t/f - -true
-sustained behavioral change only happens when there is what? - -strong desire to
change
-Why do smart people fail? - -only a very small percentage have to do with intellectual
abilities
EQ is the differentiating factor between great and average.
-IQ predicts _______ of success in a job
EQ predicts _________ of success - -1-20%
27-45%
-emotions that are fundamental to nursing practice - -influence professional
relationships
impact patient care decisions
affect HCPs at an intrapersonal level
-in nursing emotional intelligence is linked to - -quality clinical decision making
quality patient care & outcomes
improved interpersonal relationships
better management of emotions
employee retention
-when you have a high IQ you are able to - -better able to manage stress
increased productivity
decreased behavioral dysfunction in workplace
-understanding and modifying behaviors is critical for - -pt care
