Shake Shack - New Expo Test Questions and Answers 2023
with complete solution
True or False: Expo monitors quality and calls to Bun to remake or fix a burger
that doesn't look awesome
True
How frequently should Expo call for a Patty Temp?
Every 15 minutes
What is the difference between a Shack Burger rung in with the modifier "SOS"
and a Shack Burger with the modifier "SD Shack Sauce"?
SOS means the guest wants no sauce on the sandwich and instead would like it on the
side. SD means the guest would like sauce on the sandwich and extra sauce on the
side.
Looking at the Expo screen, how can you tell when a station has bumped an
order? (Select all that apply):
The font for their items become smaller
The items disappear from your screen
The items are crossed through
The items font turns green - instead of blue
There is no indication
1st and 4th answer choices (The font for their items becomes smaller; The items font
turns green - instead of blue)
*Key words = smaller and green (think like a leprechaun haha)
Orders that are not ready will appear on the screen according to (select the BEST
option):
How long it has been since the guest placed their order
Why would a complete order with a shorter wait time "jump" head of an
incomplete order with a longer wait time?
The incomplete order is still waiting for items, so it is making it easier for you to find the
complete order
What happens to an order once all of the items have been prepared and bumped
at each station (select all that apply)?
The order is flagged as ready
The order lines up behind all other flagged items of higher wait times
The order jumps ahead of all incomplete tickets
The ticket prints out automatically
1st, 2nd, and 3rd answer choices (The order is flagged as ready;
The order lines up behind all other flagged items of higher wait times;
The order jumps ahead of all incomplete tickets)
*Key words = its all of the answer choices besides automatically
with complete solution
True or False: Expo monitors quality and calls to Bun to remake or fix a burger
that doesn't look awesome
True
How frequently should Expo call for a Patty Temp?
Every 15 minutes
What is the difference between a Shack Burger rung in with the modifier "SOS"
and a Shack Burger with the modifier "SD Shack Sauce"?
SOS means the guest wants no sauce on the sandwich and instead would like it on the
side. SD means the guest would like sauce on the sandwich and extra sauce on the
side.
Looking at the Expo screen, how can you tell when a station has bumped an
order? (Select all that apply):
The font for their items become smaller
The items disappear from your screen
The items are crossed through
The items font turns green - instead of blue
There is no indication
1st and 4th answer choices (The font for their items becomes smaller; The items font
turns green - instead of blue)
*Key words = smaller and green (think like a leprechaun haha)
Orders that are not ready will appear on the screen according to (select the BEST
option):
How long it has been since the guest placed their order
Why would a complete order with a shorter wait time "jump" head of an
incomplete order with a longer wait time?
The incomplete order is still waiting for items, so it is making it easier for you to find the
complete order
What happens to an order once all of the items have been prepared and bumped
at each station (select all that apply)?
The order is flagged as ready
The order lines up behind all other flagged items of higher wait times
The order jumps ahead of all incomplete tickets
The ticket prints out automatically
1st, 2nd, and 3rd answer choices (The order is flagged as ready;
The order lines up behind all other flagged items of higher wait times;
The order jumps ahead of all incomplete tickets)
*Key words = its all of the answer choices besides automatically
